In SOSC, the products are pure services. No physical product travels in the supply network.
Published in Chapter:
Service Only Supply Chain: Sustainable Practices for Achieving Higher Performance and Sustainable Development Goals
Ramji Nagariya (Malaviya National Institute of Technology, Jaipur, India), Divesh Kumar (Malaviya National Institute of Technology, Jaipur, India), Ishwar Kumar (Entrepreneurship Development Institute of India, Gandhinagar, India), and Bharat Singh Patel (Thiagarajar School of Management, Madurai, India)
Copyright: © 2021
|Pages: 17
DOI: 10.4018/978-1-7998-8426-2.ch012
Abstract
Broadly, the sustainable practices for the manufacturing supply chain are considered as environmental, social, and economic practices. But due to different characteristics of services, the above-mentioned sustainable practices are necessary. Beyond these practices, some other novel practices are necessary for the service context. This chapter discusses the novel sustainable practices for the service only supply chain (SOSC). The discussed sustainable practices will enhance the understanding of sustainable practices in SOSC context. How these practices will help the organizations in achieving sustainable development goals will also be discussed. Potential future research directions are also provided.