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What is Shopping Ill-Being

Handbook of Research on Retailer-Consumer Relationship Development
The degree to which consumers experience overspending of time, energy, and money in their shopping.
Published in Chapter:
Shopping Well-Being and Ill-Being: Toward an Integrated Model
Dong-Jin Lee (Yonsei University, South Korea), Grace B. Yu (Duksung Women's University, South Korea), M. Joseph Sirgy (Virginia Polytechnic Institute and State University, USA), Ahmet Ekici (Bilkent University, Turkey), Eda Gurel-Atay (University of Puget Sound, USA), and Kenneth D. Bahn (James Madison University, USA)
Copyright: © 2014 |Pages: 18
DOI: 10.4018/978-1-4666-6074-8.ch003
Abstract
In this chapter, the authors make an attempt to review and integrate much of the research on shopping well-being and ill-being experiences. The integrated model identifies the antecedents of these two focal constructs in terms of situational, individual, and cultural factors. The consequences of shopping well-being and ill-being experiences on life satisfaction (or subjective well-being) are explained through a bottom-up spillover process. Managerial implications and avenues for future research are also discussed.
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