What is Sickness

Presenteeism is expressed as being at work physically but not mentally. It is defined as the fact that employees are physically present in the workplace but do not fully perform the expected performance for various reasons, or that employees continue to come to work despite being sick. In the literature, presenteeism is predominantly associated with health, but also it is emphasized that individual, organizational, and environmental factors are also important for this problem. In this chapter, the causes of presenteeism were examined under three headings: individual, organizational, and environmental. In the tourism industry, presenteeism can lower productivity and business competitiveness and may cause guest dissatisfaction as a result of the service that cannot be provided correctly. Improvement practices such as leave of absence with pay when employees become ill, improvements in medication and treatment aids, paid leave on sick days, and flexible working hours will ensure the reduction of presenteeism.