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What is Smart Tourism

Chapter 7
Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
It is the type of tourism that requires the integration of many factors and components such as high-level physical and information technology infrastructure services, well-trained human resources, effective management understanding and leadership spirit, effective promotion and marketing practices, cooperation between stakeholders and environmental awareness.
Published in Chapter:
Smart Tourism Destinations: A Literature Review on Applications in Turkey's Touristic Destinations
Murat Ödemiş (Tourism Faculty, Gümüşhane University, Turkey)
Copyright: © 2022 |Pages: 23
DOI: 10.4018/978-1-7998-8306-7.ch007
Abstract
Tourism businesses and touristic destinations that want to reach a highly competitive position in the world should fulfill the required infrastructure investments and acquire a service concept that is consistent with the smart tourism strategy in order to turn into smart tourism. In order to compete with rival destinations, it has become a prerequisite for Turkey's world-famous destinations such as Istanbul, Antalya, Izmir, and Cappadocia to embrace digital transformation and smart tourism concepts. Accordingly, the concepts of smart tourism, smart city, and smart tourism destinations will be explained, and smart tourism applications in Turkey's touristic destinations will be explored in this chapter within the framework of current academic studies. It is aimed to ascertain how well these specified destinations adhere to the concept of smart tourism.
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More Results
Chapter 1
Augmented Intelligence: Leverage Smart Systems
Refers to the application of information and communication technology (ICT), mobile communication, cloud computing, artificial intelligence, and virtual reality, for developing innovative tools and approaches to improve tourism.
Published in Chapter: Augmented Intelligence: Leverage Smart Systems; From: Smart Systems Design, Applications, and Challenges
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Chapter 38
COVID-19 and Alternative Tourism: New Destinations and New Tourism Products
A type of tourism supported by efforts in order to collect data from physical infrastructure, social connections, state/organization resources and the human mind.
Published in Chapter: COVID-19 and Alternative Tourism: New Destinations and New Tourism Products; From: Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry
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Chapter 3
Smart Tourism in Destinations: Can It Be the Way Forward?
Creating augmented tourist product through collecting, combining, or processing data smart or mobile phones in order to ensure sustainability and efficiency issues.
Published in Chapter: Smart Tourism in Destinations: Can It Be the Way Forward?; From: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism
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Chapter 15
Accessible Tourism Experiences in Smart Destinations: The Case of Breda (Netherlands)
It is a type of tourism where smart technologies (IoT, mobile apps, big data, etc.) are used by destinations, tourism enterprises, public and private organisations and tourists in tourism activities and services.
Published in Chapter: Accessible Tourism Experiences in Smart Destinations: The Case of Breda (Netherlands); From: Planning and Managing the Experience Economy in Tourism
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Chapter 23
Post-Pandemic Re-Positioning in a Cultural Tourism City: From Overtourism to E-Tourism
Comprises the use of technologies within the tourism activity in order to enhance experiences at the destination.
Published in Chapter: Post-Pandemic Re-Positioning in a Cultural Tourism City: From Overtourism to E-Tourism; From: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism
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Chapter 41
The Rise of Digitalization in the Tourism Industry During COVID-19: Cyber Space, Destinations, and Tourist Experiences
Is a concept related to a specific destination, attraction or the technological abilities of tourists, and it is the type and policy of tourism expressed by the widespread use of information and communication technologies.
Published in Chapter: The Rise of Digitalization in the Tourism Industry During COVID-19: Cyber Space, Destinations, and Tourist Experiences; From: Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry
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Chapter 17
Smart Tourism, Smart Cities, and Smart Destinations as Knowledge Management Tools
Smart tourism is physical tourism, social connections, state/organization resources and tourism supported by efforts in a destination for gathering data from the human mind.
Published in Chapter: Smart Tourism, Smart Cities, and Smart Destinations as Knowledge Management Tools; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 4
Inland and Island Tourism, Contrasting Geographies Touching Each Other: Azores, a Peripheral Archipelago
A tourism model that brings together a set of paradigms geared towards a more sustainable, efficient, and inclusive organization, supported by technology, connectivity, innovation, governance, and creativity, with the aim of making the destinations more resilient, competitive, and better places to live.
Published in Chapter: Inland and Island Tourism, Contrasting Geographies Touching Each Other: Azores, a Peripheral Archipelago; From: Challenges and New Opportunities for Tourism in Inland Territories: Ecocultural Resources and Sustainable Initiatives
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Chapter 14
European Capital of Smart Tourism: An Initiative to Promote the Tourism Industry
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Chapter 5
Smart Cities and Accessible Tourism: A Systematic Review
A more fitting achievement of tourist information and services, promoting the development of intelligent tourism and self-service travel. Enriched information access together with new tourists’ profiles, to increase knowledge of tourist behaviour regarding their spatial and temporal distribution in the destinations. Smart tourism exposes individuals as information makers, filtering the existing options for tracking their position.
Published in Chapter: Smart Cities and Accessible Tourism: A Systematic Review; From: ICT Tools and Applications for Accessible Tourism
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Chapter 16
Smart Applications in Tourism
A type of tourism supported by efforts in an estimation to collect physical infrastructure, social connections, state / organization resources and human mind data.
Published in Chapter: Smart Applications in Tourism; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 18
Perspectives of the Adoption of Cloud Computing in the Tourism Sector
Describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of IT that allow for massive amounts of data to be transformed into value propositions.
Published in Chapter: Perspectives of the Adoption of Cloud Computing in the Tourism Sector; From: Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications
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Chapter 17
Isle of the Dead: A Study of Trunyan Cemetery (Bali)
An innovative development to forge smart destinations. This helps consumers to time-maximization process in the quest and interpretation of global information. Smart tourism is vital for consumers to reach rational choices or optimizing results in the decision making process.
Published in Chapter: Isle of the Dead: A Study of Trunyan Cemetery (Bali); From: Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications
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Chapter 18
Gamification as a Tool for Smart Tourism
Smart tourism within the new technological framework refers to the competitive advantage that comes from using Smart technologies such as sensors, beacons, mobile phone apps, radio frequency identification (RFID), near-field communication (NFC), smart meters, the Internet-of-Things (IoT), cloud computing, relational databases, etc., that together form a smart digital ecosystem that fosters data-driven innovations and supports new business models (Gretzel, 2018, p.173).
Published in Chapter: Gamification as a Tool for Smart Tourism; From: Smart Systems Design, Applications, and Challenges
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Chapter 25
COVID-19 and Its Employment Dimension in the Tourism Sector
Smart tourism aims to develop information and communication infrastructure and capabilities in order to improve management/ governance, facilitate service/product innovation, enhance the tourist experience, and, ultimately, improve the competitiveness of tourism firms and destinations.
Published in Chapter: COVID-19 and Its Employment Dimension in the Tourism Sector; From: Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry
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Chapter 3
Digitalisation in the Tourism and Hospitality Industry: Perspectives of the Supply and Demand Sides
The digital interconnectedness of all the web of the tourism industry including activities, resources, actors and e-tourism products and services in a selectively and specifically targeted way.
Published in Chapter: Digitalisation in the Tourism and Hospitality Industry: Perspectives of the Supply and Demand Sides; From: Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
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Chapter 8
The Development of Smart Tourism Destinations Through the Integration of ICT Innovations in SMEs of the Commercial Sector: Practical Experience From Central Italy
A new model of delivering tourism services characterized by the integration of ICT technologies into the tourism business value proposition to enable tourists to communicate and interact more closely with residents, local businesses, local government, and tourist attractions in cities.
Published in Chapter: The Development of Smart Tourism Destinations Through the Integration of ICT Innovations in SMEs of the Commercial Sector: Practical Experience From Central Italy; From: Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth
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Chapter 11
A Comprehensive Systematic Literature Review About Smartness in Tourism
Smart tourism refers to the formation that enables both tourists and residents to participate more effectively in tourism activities through information communication technologies by making digital tourism more social, accelerating information exchange and feedback, and providing more effective solutions to tourism problems.
Published in Chapter: A Comprehensive Systematic Literature Review About Smartness in Tourism; From: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism
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Chapter 6
Tourist Experience and Digital Transformation
It is reliant on core technologies such as ICT, mobile communication, cloud computing, artificial intelligence, and virtual reality. It supports integrated efforts at a destination to find innovative ways to collect and use data derived from physical infrastructure, social connectedness, and organizational sources (both government and non-government), and users in combination with advanced technologies to increase efficiency, sustainability, experiences.
Published in Chapter: Tourist Experience and Digital Transformation; From: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism
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Chapter 11
Smart Cities: How Can Low-Density Territory Populations Be Smart Tourist Destinations? The Case of Guarda
It is tourism supported by the use of technology combined with integrated efforts by destinations to collect, aggregate and harness data from physical infrastructure, social connections, governmental and organizational sources, human bodies and minds, with the aim of transforming this data into on-site experiences and business value propositions focused on efficiency, sustainability and differentiating experiences ( Gretzel et al., 2015a ). Conceptualized by Ödemis (2022) :
Published in Chapter: Smart Cities: How Can Low-Density Territory Populations Be Smart Tourist Destinations? The Case of Guarda; From: Implementing Automation Initiatives in Companies to Create Better-Connected Experiences
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Chapter 10
Technological Developments: Industry 4.0 and Its Effect on the Tourism Sector
Smart Tourism has focused on the use of advanced technologies to transform data into efficient new business models by using and evaluating data collected through physical infrastructures and social connections.
Published in Chapter: Technological Developments: Industry 4.0 and Its Effect on the Tourism Sector; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 14
The Role and Impact of Technology, Digitalisation, and Social Media on Consumer Experience in the Tourism and Hospitality Industry: From the View of Women Entrepreneurs
The way of tourism that is supported by technological tools such as mobile applications, augmented reality (AR), and virtual reality (VR) to provide tourism experience to the consumers.
Published in Chapter: The Role and Impact of Technology, Digitalisation, and Social Media on Consumer Experience in the Tourism and Hospitality Industry: From the View of Women Entrepreneurs; From: Women’s Empowerment Within the Tourism Industry
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Chapter 1
Network Analysis of Destination Management Organization Smart Tourism Ecosystem (STE) for E-Branding and Marketing of Tourism Destinations
A specialized type of tourism that supported by advanced technology to collect and exchange information in order to increase the real experience of the traveler.
Published in Chapter: Network Analysis of Destination Management Organization Smart Tourism Ecosystem (STE) for E-Branding and Marketing of Tourism Destinations; From: Handbook of Research on Social Media Applications for the Tourism and Hospitality Sector
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Chapter 6
Are New Cartographies Strengthening a Sustainable and Responsible Island Tourism?
Tourism based on smart applications of information and communication technologies (ICT).
Published in Chapter: Are New Cartographies Strengthening a Sustainable and Responsible Island Tourism?; From: Smart Cities, Citizen Welfare, and the Implementation of Sustainable Development Goals
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Chapter 14
Machine Learning for Smart Tourism and Retail
The application of communication and computer science methods for the development of tools that are used in tourism.
Published in Chapter: Machine Learning for Smart Tourism and Retail; From: Handbook of Research on Big Data Clustering and Machine Learning
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Chapter 8
Plan, Do, Watch: Making Tourism Sustainable Through Geographical Information Systems (GIS)
smart tourism is defined as tourism supported by physical infrastructure, social connections, public resources, and efforts in a destination to collect data from the human mind.
Published in Chapter: Plan, Do, Watch: Making Tourism Sustainable Through Geographical Information Systems (GIS); From: Handbook of Research on Sustainable Tourism and Hotel Operations in Global Hypercompetition
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Chapter 19
A New Concept in Tourism: Smart Tourism Destinations
A new way of practicing tourism that enables tourists to access the services and information regarding their tour more conveniently thanks to some advanced technologies and interactive/participative management. Smart tourism does not only deal with tourists but also with residents. Tourists’ and residents’ wishes and needs can be understood more accurately in a smart setting due to advanced technology and interactive/participative management.
Published in Chapter: A New Concept in Tourism: Smart Tourism Destinations; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 18
Smart Municipalities in Tourism
It relies on new technologies such as ICT, mobile communication, cloud computing, artificial intelligence, and virtual reality in order to provide tourist sufficient in the destinations.
Published in Chapter: Smart Municipalities in Tourism; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 6
Smart and Sustainable Tourism Destinations: A Bibliometric Analysis
Creation of a smart experience, described as an experience facilitated by technologies, and improved by personalization.
Published in Chapter: Smart and Sustainable Tourism Destinations: A Bibliometric Analysis; From: Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
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