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What is Strategic Knowledge

Encyclopedia of Knowledge Management, Second Edition
Strategic knowledge is the fit between procedural knowledge and contextual information, and in practice consists of a wide range of ‘fits’ across interlinking contexts: financial, cultural, political, institutional, technical and legal. It also, crucially, includes knowledge of complexity and complex events.
Published in Chapter:
Managing Complex Adaptive Social Systems
Roy Williams (University of Portsmouth, UK)
Copyright: © 2011 |Pages: 12
DOI: 10.4018/978-1-59904-931-1.ch098
Abstract
Complex Adaptive Systems, for our purposes, are social systems that that evolve and display new, emergent properties, and self-organizing behavior of their components; they are based on a reasonably stable infrastructure, on the satisfaction of the most basic needs, and flexible, frequent, and open communication and interaction. Complex Adaptive Systems may be based on a few, simple rules, but can yield complex and unpredictable outcomes. The ‘Hole in the Wall’ project is an interesting case in point in the design of spaces for complex adaptive systems, or complex adaptive networks. In this project, touch screen computers were literally put in ‘holes in walls’ in places where unschooled children congregated. The children were given no instructions on how to use the computers, or what to do with them, but with startling results: the children soon taught themselves how to use the computers and the Internet, and much more (Mitra, 2003).
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A Knowledge Process Cycle
The fit between procedural knowledge and contextual information, and in practice consists of a wide range of ‘fits’ across interlinking contexts: financial, cultural, political, institutional, technical and legal. It also includes complex knowledge, which provides retrospective coherence, and knowledge of emerging properties, as opposed to predictable knowledge.
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Knowledge Management: The Construction of Knowledge in Organizations
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