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What is Surprising Questions

Chapter 235

Encyclopedia of Information Science and Technology, Fourth Edition

When two agents are communicating with a particular goal in mind, a question that is posed by one agent which is not thought to be pertinent to the situation by the other agent is considered by that agent to be a surprising question.

Published in Chapter:

Facilitating Interaction Between Virtual Agents Through Negotiation Over Ontological Representation

Fiona McNeill (Heriot-Watt University, UK)

Source Title: Encyclopedia of Information Science and Technology, Fourth Edition

DOI: 10.4018/978-1-5225-2255-3.ch235

Abstract

Fluent, effortless and diverse e-business transactions depend on the ability of automated agents to interact. The difficulties of tailoring representation and information to be consistent and therefore interoperable needs to fall not on human users but on these automated agents. In this paper, we present our system, ORS (Ontology Repair System), which is designed to be a tool for automated agents, acting on behalf of people or systems which need to interact, to enable them to understand one another, despite the fact that they are not centrally or consistently designed.

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