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What is Sustainability of a City

Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth
Challenge of many cities that try to be autonomous and to respect environment and future life and conditions, avoiding the impact of current actions in future wellness.
Published in Chapter:
Quality in E-Environment Development and Sustainability of Smart Cities
Beatriz Olalla-Caballero (Pontifical University of Salamanca, Madrid, Spain)
DOI: 10.4018/978-1-7998-2097-0.ch003
Quality is a significant issue to consider when thinking about optimizing processes, improving the quality of services and products, increasing customer or client satisfaction, or just reducing costs that are related to waste or non-optimization in processes. E-environments and smart territories are not an exception, so, quality is a key success factor when considering and developing them. Quality has always been considered a part of the management system and processes in a company. Quality stands for the required perspective in the strategy of an enterprise and leads to accomplishing all quality requirements and goals previously defined in the company. There are several reasons why quality should be considered in an e-environment or a smart city.
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