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What is Tacit Knowledge/Information

Encyclopedia of Knowledge Management, Second Edition
Knowledge that is in people's heads and not externalized in documents or any other form.
Published in Chapter:
Knowledge Dissemination in Portals
Steven Woods (Boeing Phantom Works, USA), Stephen R. Poteet (Boeing Phantom Works, USA), Anne Kao (Boeing Phantom Works, USA), and Lesley Quach (Boeing Phantom Works, USA)
Copyright: © 2011 |Pages: 10
DOI: 10.4018/978-1-59904-931-1.ch052
Abstract
While there are many aspects to managing corporate knowledge, one key issue is how to disseminate corporate documents with appropriate context. Upon finding an article on a certain subject, for example the material properties of titanium, a reader is likely to be interested in related articles such as applications of titanium or manufacturing methods for titanium parts. Each related article has the potential to increase the reader’s knowledge of the subject. Therefore, organizing documents into categories of interest plays an essential role in discovering and interpreting information. Furthermore, categories can be expected to provide historical context, describing how titanium was used in early designs or initial practices used for the repair of titanium parts.
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