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What is IT Outsourcing

Handbook of Research on Corporate Restructuring and Globalization
Management technique through which a third party, mostly a company, is interposed in the typical relationship of work.
Published in Chapter:
The Attitudes Towards Nearshoring vs. Offshoring on the IT Services Industry
Samuel Pranto (Universidade de Coimbra, Portugal) and Arnaldo Coelho (Universidade de Coimbra, Portugal)
Copyright: © 2019 |Pages: 21
DOI: 10.4018/978-1-5225-8906-8.ch010
The main topic of this investigation is the outsourcing of IT services and subsequent analysis of the delivery method based on proximity, examining whether the work would be delivered through a nearshoring model or via an offshoring one. The main goal is therefore to determine the antecedents of the “attitude towards outsourcing,” as well as their consequences. The statistical analysis, based on a sample of 88 respondents, shows that the factors that may influence the “attitude towards outsourcing” are strategy, service suppliers, and supplier trust. As a consequence, we have behavioral intention when dealing with a nearshoring vs. offshoring scenario. The study of the details behind the type of the outsourcing options, either nearshoring or offshoring, an individual within an organization is more willing/likely to use, based on behavioral intention, is the main innovative aspect of this research. As per the results of this study, the above was also considered as a valid consequent to the existing models and has shown to be a relevant construct in this context.
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More Results
IT Outsourcing Practices in Australia and Taiwan
The practice of transferring IT assets, leases, staff, and management responsibility for delivery of services from internal IT functions to external contractors.
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Knowledge Sharing and IT/Business Partnership: An Integrated View of Risk Management
IT outsourcing efforts focus on using external service providers to effectively deliver IT-enabled business process, application service, and infrastructure solutions for business outcomes.
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Information Technology Outsourcing
The provision, at an agreed price, of specified IT services by an external vendor that is contracted to manage the day-to-day activities (and IS/IT assets and resources) so as to meet agreed performance and quality standards. Outsourcing can involve either the once-off development of a new information system or the ongoing provision of IT services (such as mainframe operations, PC support, software maintenance, etc.) over a specific period.
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Concepts and Dynamics of the Application Service Provider Industry
IT outsourcing is the outsourcing of enterprise information systems and management to computer manufacturers or software companies (the term outsourcing stems from using an outside resource). Companies can save purchasing cost, maintenance cost, and labor cost by outsourcing and paying for those services. Outsourcing has become a common practice in the US where companies are faced with uncertain returns of massive investment in IT resources.
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