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What is Tourism and Hospitality Young Workforce

New Trends and Opportunities for Central and Eastern European Tourism
The current young employees from tourism and hospitality industry and tourism students. The assumption made is that tourism students would continue their studies with a job in this sector.
Published in Chapter:
Tourism and Hospitality's Young Workforce: The Challenge of Acquiring Foreign Language Skills
Andreea Fortuna Şchiopu (The Bucharest University of Economic Studies, Romania)
DOI: 10.4018/978-1-7998-1423-8.ch003
Abstract
This chapter aims to study the perspectives on the foreign language skills based on the Romanian tourism and hospitality young workforce views. Qualitative and quantitative methods help collect data to identify the main barriers to foreign language learning, the fluency in English and a second language and the willingness to learn a second language when necessary, and the young workforce's openness and readiness for exotic foreign languages. The results show that English is a requirement within the labor market in the tourism and hospitality sector that the young workforce knows about and that knowing a second foreign language may act as a differentiator within the labor market. China is gaining ground as a tourism market with many Chinese tourists traveling the world. This brings about a new challenge for the tourism staff: that of acquiring new exotic foreign languages. It is well understood that tourists prefer to use their native tongue or a world language such as English.
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