A system that allows customers to conduct the financial transactions through mobile devices, such as monitoring account balance, transferring funds between accounts, and bill payment. In this article, m-banking covers on the mobile payment, mobile finance, and mobile Internet banking.
Published in Chapter:
Determinants of Users' Intention to Use Mobile Information Technologies
Numtip Trakulmaykee (University of Sciences Malaysia, Malaysia) and Parichard Benrit (Prince of Songkla University, Thailand)
Copyright: © 2015
|Pages: 9
DOI: 10.4018/978-1-4666-5888-2.ch366
Abstract
This article provides the guideline for businesses and academics to understand the determinants of users' intention to use mobile information technologies in particular of innovation characteristics. As a result of the different features and innovation characteristics in each mobile context, the determinants of users' intention are different in various mobile contexts. Therefore, this article focuses on the innovation characteristics of mobile information technologies. In order to clearly understand the similarity and difference of innovation characteristics, this article compares and synthesizes the innovation characteristics in four mobile contexts (mobile banking, mobile commerce, mobile learning and mobile health). The outcome of article is guideline which proposes the core innovation characteristics of all mobile information technologies, the core innovation characteristics of each mobile context, and additional innovation characteristics of each mobile context.