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What is User-Centered Approach

Handbook of Research on Advances in Digital Technologies to Promote Rehabilitation and Community Participation
A collaborative approach focused on the users´ needs and preferences.
Published in Chapter:
Use of Socially Assistive Robots in Mental Health: Barriers and Facilitators
Ana Raquel da Rocha Ferreira (School of Health, Polytechnic of Porto, Portugal), Maria Goreti Moreira Magalhães De Sousa Silva (School of Health, Polytechnic of Porto, Portugal), Maria de Oliveira Correia (School of Health, Polytechnic of Porto, Portugal), Raquel Simões de Almeida (LabRP, Center for Rehabilitation Research, School of Health, Polytechnic of Porto, Portugal), Vitor Simões-Silva (LabRP, Center for Rehabilitation Research, School of Health, Polytechnic of Porto, Portugal), and Maria João Trigueiro (LabRP, Center for Rehabilitation Research, School of Health, Polytechnic of Porto, Portugal)
DOI: 10.4018/978-1-6684-9251-2.ch013
Abstract
Access to mental healthcare is faced with many challenges and to address the needs of patients, socially assistive robots (SAR) have been used as an innovative therapeutic tool. The literature highlights a variety of relevant functions and benefits that these robots can serve, be it companion, coach, or play partner. This chapter aims to contribute to the current knowledge about SAR in mental health as a tool that could complement the support provided by professionals, identifying its barriers and facilitators. Despite the presence of certain barriers to their implementation (e.g., technical problems, professionals' resistance), social robot interventions generally show positive effects on patients with mental health conditions.
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More Results
Educational Applications as a Support for Reading Disability at Elementary School
This approach requires a design which is based upon an explicit understanding of users, tasks, and environments; is driven and refined by user-centered evaluation; and addresses the whole user experience. The process involves users throughout the design and development process, and it is iterative. And finally, the team includes multidisciplinary skills and perspectives.
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A Navigational Aid for Blind Pedestrians Designed with User- and Activity-Centered Approaches
A methodology for the design of systems and their interfaces, based on the generic characteristics of the end-users (often gathered out-of-context) used to decide on which model the design of the device is to be based.
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