What is User Experience (UX)

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User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. It also takes into account the business goals and objectives of the group managing the project. UX best practices promote improving the quality of the user’s interaction with and perceptions of your product and any related services. Learn more in: HCI and User Experience Design Education: Principles for Ethical and Responsible Practices in Inclusive Research and Application

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UX expresses the feelings and behaviors of people when using a product, system or service. It covers the practical, experimental, affective, meaningful and valuable aspects of human-computer interaction. Learn more in: Evaluation of Moodle, Canvas, Blackboard, and Open EdX

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“The totality of the effect or effects felt by a user as a result of interaction with, and the usage context of, a system, device, or product, including the influence of usability, usefulness, and emotional impact during interaction and savoring memory after interaction” ( Hartson & Pyla, 2012 , p. 5). Learn more in: User Experience of Socially Interactive Robots: Its Role and Relevance

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Refers to a recent multi-disciplinary domain of research and practice that deals with new ways of understanding and studying the quality-in use of interactive products. US draws on related design concepts, including: Usability testing, user interface, interaction design; web design; visual aesthetics, and experiential aspects of technology use. Learn more in: Digital Transformation and Innovation Explained: A Scoping Review of an Evolving Interdisciplinary Field

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It is the whole of experiences users engage in tools, software, device, system, service, etc. Learn more in: A Guide for Mobile-Assisted Language Learning in Informal Settings: Pedagogical and Design Perspectives

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An open-ended design approach that focuses on the desired multi-featured experiences of people using particular technology. Learn more in: Orientation, Functions, Navigation, and Experiences: User Interface Designs and Wireframes

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The user experience is a concept that appeared in the 2000s to define the result (benefit) and the feeling of the user (experience) in his/her interaction with a good or a service, in person or online (online user experience). Learn more in: Mixed Realities as the New Reality in Tourism: The Benefits of New Technologies for Visitors, Workers, and the Industry at Large

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Describes how a person feels and experiences the use of a product, system or service. It covers the practical aspects as well as hedonic aspects of the experience, and is affected by the characteristics of the user, system and context. Learn more in: Design and Evaluation of Tamhattan: A Multimodal Game Promoting Awareness of Health in a Social and Positive Way

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Is focused on several dimensions related with perceptions and emotions raised by the interaction with a product. Good user experience must encompass and enhance both the goals of the product and the users’ needs. Learn more in: Returning to the TV Screen: The Potential of Content Unification in iTV

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User experience is about the user’s needs and requirements, which approaches to enhance user totally experiences when the user is interacting with the product or service. Learn more in: Exploring the Role of Flow in Augmented Reality for Mobile Retailing: Implications for Practice and Research

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The totality of the effect or effects felt by a user as a result of interaction with, and the usage context of, a system, device, or product, including the influence of usability, usefulness, and emotional impact during interaction and savoring memory after interaction ( Hartson & Pyla, 2012 , p. 5). Learn more in: Socially Embodied Human-Robot Interaction: Addressing Human Emotions with Theories of Embodied Cognition

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A term used to describe the overall experience and satisfaction a user has when using a product or system. It most commonly refers to a combination of software and business topics, such as selling over the Web, but it applies to any result of interaction design. Interactive voice response systems, for instance, are a frequently mentioned design that can lead to a poor user experience. Learn more in: Pervasive iTV and Creative Networked Multimedia Systems

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All facets of a user's interaction with a website or product. Learn more in: Social Tagging and Secondary School Libraries: Insights from the AO3 Framework

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User experience encompasses all aspects of end-user interaction with the company, its services, and products. Learn more in: Promoting Healthy Food Habits Through an mHealth Application