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What is User Innovation Community

Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions
A community of people who work together on a project in order to achieve a common goal. Individual motivation can differ from the overall binding objective.
Published in Chapter:
Internal Social Networks: The Danger of Misleading Promises
Martin Heitmann (Berlin Institute of Technology, Germany) and Monique Goepel (Berlin Institute of Technology, Germany)
DOI: 10.4018/978-1-4666-4373-4.ch016
Abstract
This chapter examines how the concept of social networks can be effectively transferred to a business context and why some of the promises associated with network use might be misleading. Special emphasis is given to the issue of co-determination within social networks in the light of networks’ proposed benefits for modern companies. The chapter draws relevant insights from literature research and provides a comparison of social networks, user innovation communities, and company requirements. Findings are illustrated by three respective cases from the context of different networks, communities, as well as from network use in business contexts.
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