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What is Knowledge Loss

Handbook of Research on Human Resources Strategies for the New Millennial Workforce
Refers to the loss of relevant knowledge that was intended to stay with the organization (from the perspective of the IT-supported knowledge repository).
Published in Chapter:
Using IT-Supported Knowledge Repositories for Succession Planning in SMEs: How to Deal with Knowledge Loss?
Susanne Durst (University of Skövde, Sweden) and Lena Aggestam (University of Skövde, Sweden)
DOI: 10.4018/978-1-5225-0948-6.ch020
In the context of succession planning a huge number of critical knowledge can be at risk. This challenges smaller firms in particular. Based upon this, the chapter intends to highlight the contribution of IT-supported repositories to small and medium-sized enterprises (SME) succession planning as a promising approach to better cope with the risk of knowledge loss. More precisely, the aim of this chapter is to analyze different types of knowledge loss in the capture process with SME succession planning to demonstrate the potentials and deficiencies with IT-supported knowledge repositories. The findings presented in this chapter will hopefully contribute to a better understanding of how to deal with knowledge loss in the capture process when using IT-supported knowledge repositories for SME succession planning.
Full Text Chapter Download: US $37.50 Add to Cart
More Results
Knowledge Management in Small and Medium Sized Enterprises
The loss of critical knowledge through labour turnover. It involves what the departing employees know about their job tasks, but also who they know and collaborate with to get work done.
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