What is Virtual Office Hours

This chapter explores key insights that emerged in higher education both prior to and following the era of emergency remote teaching (ERT), which was implemented in response to the COVID-19 outbreak. The chapter emphasizes inclusive and innovative digital teaching and learning practices that are essential in ensuring that all students in higher education have equal access to educational opportunities and resources. The chapter will be of particular interest to current or future educators, instructional designers, students, and researchers in the field of higher education. In this chapter, the authors reexamine conventional perspectives on digital teaching and learning as well as explore the newer modes of remote and hybrid instruction. The chapter focuses on instructional design, student engagement, course accessibility, flexibility, and sanity to inform future research, design, and implementation of learning. The authors offer guidance into how these concepts can assist faculty in their research endeavors as well as during future emergency course preparation.