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What is Website Analytics

Encyclopedia of E-Business Development and Management in the Global Economy
Website Analytics are programs that capture website user data that can be analyzed to develop an understanding of website trends and website strategy ROI.
Published in Chapter:
Potential Benefits of Analyzing Website Analytic Data
Elizabeth Votta (Roosevelt University, USA)
DOI: 10.4018/978-1-61520-611-7.ch047
Abstract
This article presents an overview of the potential benefits of analyzing website analytic data. During the last several years I have gained first-hand knowledge of Internet marketing programs of a variety of companies ranging from national name brands to small businesses. In addition, I have been active in the local chapter of the American Marketing Association. During this time, it has become clear to me that many small business owners and marketing managers at various size companies lack a basic understanding of the potential benefits of analyzing website analytic data. This article introduces the basics of website analytics and the potential benefits derived from analyzing that data.
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