What is Workforce

This chapter discovers how employee resource groups play an important role in fostering organizational diversity within information technology organizations. It examines the activities and practices to improve employee behaviour and also focuses on challenges faced by employees in spite of stress and mental health related issues during the COVID-19 pandemic. The data has been collected from secondary sources. The authors have used desk research and gray literature. The findings showcase increased employee engagement, improvements in diversity and inclusion, and an overall improvement in the inventive and creative skills of employees. It also helps the organization to brand itself better along with better recruitment strategies and practices. The key emphasis of the paper looks at the employees working within information technology organizations and how employee resource groups function to balance, motivate, and empower employees during COVID-19 Pandemic.