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Dear Acquisitions Librarian,

I recommend the following IGI Global publication for our library:

Title: Developing Churn Models Using Data Mining Techniques and Social Network Analysis
Author(s)/Editor(s): Goran Klepac (Raiffeisenbank Austria Zagreb, Croatia); Robert Kopal (University College for Law and Finance Effectus Zagreb, Croatia & University College for Applied Computer Engineering Algebra Zagreb, Croatia); Leo Mršić (University College for Law and Finance Effectus Zagreb, Croatia & University College for Applied Computer Engineering Algebra Zagreb, Croatia)
ISBN13: 9781466662889; EISBN13: 9781466662896
URL: www.igi-global.com/book/developing-churn-models-using-data/104619
I recommend this publication for the following reasons (please check all that apply):







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