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I recommend the following IGI Global publication for our library:

The Patient Centered Organizational Model in Italian Hospitals: Practical Challenges for Patient Engagement

Mara Gorli (Università Cattolica del Sacro Cuore, Milan, Italy); Elisa G. Liberati (Università Cattolica del Sacro Cuore, Milan, Italy); Laura Galuppo (Università Cattolica del Sacro Cuore, Milan, Italy); Giuseppe Scaratti (Università Cattolica del Sacro Cuore, Milan, Italy)

ISBN13: 9781466699922|EISBN13: 9781466699939

https://www.igi-global.com/chapter/the-patient-centered-organizational-model-in-italian-hospitals/150351

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