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Dear Acquisitions Librarian,

I recommend the following IGI Global publication for our library:

Controlled Flexibility in Healthcare Processes: A BPMN-Extension Approach
Title: Controlled Flexibility in Healthcare Processes: A BPMN-Extension Approach
Author(s)/Editor(s): Dulce Domingos (Universidade de Lisboa, Portugal); Ricardo Martinho (Polytechnic Institute of Leiria, Portugal & CINTESIS - Center for Research in Health Technologies and Information Systems, Portugal); João Varajão (Universidade do Minho, Portugal & Algoritmi Research Centre, Portugal)
ISBN13: 9781466699786; EISBN13: 9781466699793
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