Advanced Methodologies and Technologies in Business Operations and Management

Advanced Methodologies and Technologies in Business Operations and Management

Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
Copyright: © 2019 |Pages: 1482
ISBN13: 9781522573623|ISBN10: 1522573623|EISBN13: 9781522573630
DOI: 10.4018/978-1-5225-7362-3
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MLA

Khosrow-Pour, D.B.A., Mehdi. "Advanced Methodologies and Technologies in Business Operations and Management." IGI Global, 2019. 1-1482. Web. 27 Mar. 2020. doi:10.4018/978-1-5225-7362-3

APA

Khosrow-Pour, D.B.A., M. (2019). Advanced Methodologies and Technologies in Business Operations and Management (pp. 1-1482). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-7362-3

Chicago

Khosrow-Pour, D.B.A., Mehdi. "Advanced Methodologies and Technologies in Business Operations and Management." 1-1482 (2019), accessed March 27, 2020. doi:10.4018/978-1-5225-7362-3

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Businesses consistently work on new projects, products, and workflows to remain competitive and successful in the modern business environment. To remain zealous, businesses must employ the most effective methods and tools in human resources, project management, and overall business plan execution as competitors work to succeed as well.

Advanced Methodologies and Technologies in Business Operations and Management provides emerging research on business tools such as employee engagement, payout policies, and financial investing to promote operational success. While highlighting the challenges facing modern organizations, readers will learn how corporate social responsibility and utilizing artificial intelligence improve a company’s culture and management. This book is an ideal resource for executives and managers, researchers, accountants, and financial investors seeking current research on business operations and management.

Table of Contents

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Front Materials
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Title Page
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Copyright Page
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Advances in Logistics, Operations, and Management Science (ALOMS) Book Series
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Preface
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Chapters
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Chapter 1
Accounting and Finance  (pages 21-21)
Accounting and Finance
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Chapter 1
Hayden Wimmer (Georgia Southern University, USA), Roy Rada (University of Maryland – Baltimore County, USA)
Artificial intelligence techniques have long been applied to financial investing scenarios to determine market inefficiencies, criteria for credit scoring, and bankruptcy prediction, to name a few. While there are many subfields to...
Applying Artificial Intelligence to Financial Investing
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Chapter 2
Gerasimos Rigatos (Unit of Industrial Automation, Industrial Systems Institute, Greece), Pierluigi Siano (University of Salerno, Italy)
The chapter analyzes differential flatness theory for the control of single asset and multi-asset option price dynamics, described by PDE models. Through these control methods, stabilization of distributed parameter (PDE modelled)...
Distributed Parameter Systems Control and Its Applications to Financial Engineering
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Chapter 3
Mohammad Taqiuddin Mohamad (University of Malaya, Malaysia), Munazza Saeed (Department of Shari'ah and Management, Academy of Islamic Studies, University of Malaya, Malaysia)
The purpose of this study is to investigate the effect of interbank investment and changes in monetary policy on financing behavior of Islamic banks in Malaysia. The change occurring in bank specifications and changes in monetary...
Does Inter-Bank Investments Restraints Financing Performance of Islamic Banks?
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Chapter 4
Veeraraghavan Jagannathan (National Institute of Technology, India), Senthilarasu Balasubramanian (National Institute of Technology, India), Thamaraiselvan Natarajan (National Institute of Technology, India)
The modern internet era opened a plethora of opportunities for doing business online. Internet banking (IB) is one such innovation that made great strides from its humble beginnings in the mid-1990s. It is important for bank...
An Extension to the Delone and Mclean Information Systems Success Model and Validation in the Internet Banking Context
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Chapter 5
Ahana Bose (Indian Institute of Management Calcutta, India)
Business groups have developed in many emerging economies (e.g., Brazil, Chile, China, India, Indonesia, South Korea, Mexico, Pakistan, Thailand, etc.) to fill in the “institutional voids” present in them. As nearly 60% of the total...
Impact of Business Groups on Payout Policy in India
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Chapter 6
Noise Trader  (pages 87-93)
Po-Keng Cheng (State University of New York, Stony Brook University, USA)
This chapter briefly reviews the literature on the topics of noise traders in the financial market. The authors cover the no‐trade theorem under complete and competitive markets in the 1980s, the noise trader approach to finance in...
Noise Trader
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Chapter 7
Safeguarding of ATM  (pages 94-105)
Srividhya Srinivasan (University of Madras, India), Priya Krishnamoorthy (SASTRA University, India), Raghuraman Koteeswaran (SASTRA University, India)
An automated teller machine (ATM) is a kiosk that is used widely for money transactions across the globe. Several banking sectors have showed interest in deploying ATMs. The cash dispenser system manages the transaction services with...
Safeguarding of ATM
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Chapter 2
Business Information Systems
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Chapter 8
Cigdem Altin Gumussoy (Istanbul Technical University, Turkey), Bilal Gumussoy (Shell and Turcas Petrol Inc., Turkey)
E-reverse auction is an online, real-time dynamic auction between a buyer organization and a group of pre-qualified suppliers. There occurs a competitive environment, which can lead to great price reductions for the items auctioned....
Acceptance of E-Reverse Auction From the Buyer Perspective
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Chapter 9
M. Reza Hosseini (Deakin University, Australia), Saeed Banihashemi (University of Technology Sydney, Australia), Fahimeh Zaeri (Auckland University of Technology, New Zealand), Alireza Adibfar (University of Florida, USA)
This chapter aims at introducing available cutting-edge methodologies applicable to construction activities. To this end, the chapter brings information about different cutting-edge methodologies under one cover. The content of the...
Advanced ICT Methodologies (AIM) in the Construction Industry
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Chapter 10
Mambo Governor Mupepi (Grand Valley State University, USA), Sylvia C. Mupepi (Grand Valley State University, USA), Jaideep Motwani (Grand Valley State University, USA)
This chapter discusses how systems thinking (ST) can be put into context in companies and how it can be applied to initiate and sustain change. For that change to be introduced and maintained there must be a synergistic relationship...
Amplifying the Significance of Systems Thinking in Organization
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Chapter 11
Katarzyna Kopeć (Tischner European University, Poland), Anna Szopa (Jagiellonian University, Poland)
The recent shift towards a polycentric perception of business making requires the involvement of stakeholders in an organization's management. This is a starting point for looking at the idea of crowdsourcing as an innovative...
The Application of Crowdsourced Processes in a Business Environment
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Chapter 12
James McKee (Independent Researcher, Australia)
Businesses are now very large and complex organizations and their analysis provides a great deal of information that in order to be understood must be well organized and presented. Architecture is a scheme that allows a systematic...
Architecture as a Tool to Solve Business Planning Problems
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Chapter 13
Neeraj Bhanot (Dr. B. R. Ambedkar National Institute of Technology Jalandhar, India), Harwinder Singh (Guru Nanak Dev Engineering College, India)
The overall development of business operations logistics activities becomes more important for firms with the globalization of economy, and therefore performance measurement, being equally important. In order to break monopolistic...
Benchmarking Performance Indicators of Indian Rail Freight by DEA Approach
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Chapter 14
Hashim Chunpir (German Climate Computing Centre (DKRZ), Germany), Frederik Schulte (University of Hamburg, Germany), Yannick Bartens (University of Hamburg, Germany), Stefan D. Voß (University of Hamburg, Germany)
Business/IT (information technology) alignment can be considered as one of the key challenges of information management (IM). A vast majority of studies assumes a unidirectional alignment process that seeks to link the IT strategies...
Bi-Directional Business/IT Alignment
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Chapter 15
Arunasalam Sambhanthan (Curtin University, Australia)
Business sustainability models and indices are useful in theorizing and measuring organizational elements of sustainability. It is often the case that there are not many models and scales out there in the literature for theorizing...
Business Sustainability Indices
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Chapter 16
Antoine Trad (Institute of Business and Information Systems Transformation Management, Switzerland), Damir Kalpić (University of Zagreb, Croatia)
In order to restructure and make the global economy agile in a sustainable manner, the integration of business engineering-related agile project and change management mechanisms are fundamental. Project management transforms...
The Business Transformation Framework, Agile Project and Change Management
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Chapter 17
Antoine Trad (Institute of Business and Information Systems Transformation Management, Switzerland), Damir Kalpić (University of Zagreb, Croatia)
In order to restructure the global economy in a sustainable manner, the integration of business engineering-related legal standards is fundamental. Today, these legal standards are mature and can help in the transformation of...
The Business Transformation Framework and Its Business Engineering Law Support for (e)Transactions
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Chapter 18
Sérgio Luís Guerreiro (University of Lisbon, Portugal)
When organizations are collaborating, their access control models need to interoperate. However, there are too many access control model variants, and the interoperability enforcement consumes extra effort. In this context, this...
Challenges of Meta Access Control Model Enforcement to an Increased Interoperability
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Chapter 3
Business Intelligence  (pages 259-259)
Business Intelligence
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Chapter 19
Ronald John Lofaro (Embry-Riddle Aeronautical University, USA)
Cognitive ergonomics deals with decision making, skilled performance(s), and training. This chapter will show what began as a cognitive task analysis (CTA) for identifying critical skills needed for skilled performance, with decision...
Cognitive Ergonomics in 2016
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Chapter 20
Ben Tran (Alliant International University, USA)
In Asia, societies have a long history of cultural and religious giving. The idea of businesses giving back to the communities in which they operate is also age old. In many of the countries studied, an alternative discourse...
Corporate Social Responsibility
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Chapter 21
Jurgen Janssens (QSpin, Belgium)
Big data and digitization are among the most talked about concepts of the last years. Whereas big data has more concrete outcomes, digitization is still seen as far away future. Nowadays, however, the question is no longer how to...
Digital Transformation Journeys in a Digitized Reality
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Chapter 4
Business and Organizational Research
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Chapter 22
Sharon A. Cox (Birmingham City University, UK)
Organizational transformation refers to changes in the way in which an organization operates. Morphing organization is a term used to reflect organizational transformation, recognizing that as an organization changes the outer face...
A Framework for Exploring IT-Led Change in Morphing Organizations
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Chapter 23
Bahri Ammari Nedra (IHEC of Carthage, USA)
Co-creation is the process by which products, services, and experiences are jointly developed by companies, their partners, and the final consumer, leading to a new space where the value created would be shared. The aim of this...
How the Crowdsourcing Enhance the Co-Creation Into the Virtual Communities
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Chapter 24
Andre L. Araujo (Texas A&M University, USA)
This chapter broadens the understanding of global virtual teams by integrating two theoretical approaches—the hyper-personal perspective and the social constructionist theory—to examine how members of global virtual teams develop...
Hyper-Sensitivity in Global Virtual Teams
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Chapter 25
Rick Edgeman (Utah State University, USA)
Enterprises are always seeking best and next-best practices and sources of competitive advantage. Two consistently successful means of delivering these have been Lean Enterprise Methods that are often associated with the Toyota...
Lean and Six Sigma Innovation and Design
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Chapter 26
Arlene J. Nicholas (Salve Regina University, USA)
This chapter discusses telework as a motivational option for workers and employers. Telework can be performed as a supplemental or a full-time employment opportunity for local, regional, or global work. Teleworkers must be...
Motivational Factors of Telework
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Chapter 27
Gustavo de Oliveira Almeida (Federal University of the State of Rio de Janeiro, Brazil), Claudia Cappelli (Federal University of the State of Rio de Janeiro, Brazil), Cristiano Maciel (Federal University of Mato Grosso, Brazil)
Transparency is one of the most frequent words in the contemporary public discourse, due to the growing demand for organizational transparency from the many stakeholders, which include shareholders, national and international...
Organizational Transparency
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Chapter 28
Fadwa Yahya (University of Sfax, Tunisia), Khouloud Boukadi (University of Sfax, Tunisia), Zakaria Maamar (Zayed University, UAE), Hanêne Ben-Abdallah (King Abdulaziz University, Saudi Arabia)
Capitalizing on Web 2.0 to improve communication and knowledge sharing among stakeholders, a new form of business processes (BP), called social business processes (SBP), has emerged. This chapter provides a social business process...
Social Business Process Modeling
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Chapter 29
Awie C. Leonard (University of Pretoria, South Africa), D. H. Van Zyl (University of Pretoria, South Africa)
The role and impact of social issues in IT project teams should not be underestimated. With the involvement of virtual project teams, this is even more relevant. One such social issue is the establishment of relationships between...
Social Issues in IT Project Teams
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Chapter 30
Giorgio Bruno (Politecnico di Torino, Italy)
Over the past few years, a number of viewpoints have influenced the design of notations for business processes. They emphasize the different elements (tasks, business entities, and roles) that compose business process models; for...
Viewpoints on Business Process Models
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Chapter 31
Thami Batyashe (Cape Peninsula University of Technology, South Africa), Tiko Iyamu (Cape Peninsula University of Technology, South Africa)
The goals of every organization are unique. As a result, it is difficult to find a single information technology (IT) governance framework that will embrace the functions of every organization. This is attributed to the primary...
Architectural Framework for the Implementation of Information Technology Governance in Organizations
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Chapter 32
Rui Pedro Figueiredo Marques (Universidade de Aveiro, Portugal)
In the current organizational context, in which there is a fierce competitiveness and a constant need for more timely, relevant, and reliable information to support the decision making and achieve the strategic and operational...
Continuous Assurance and the Use of Technology for Business Compliance
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Chapter 33
Santhanamery T. (Universiti Teknologi MARA, Malaysia), T. Ramayah (University Sains Malaysia, Malaysia)
Continuance usage intention is important for any business to accentuate the long-term growth of the organization. In the case of e-filing systems, the continuance usage intention is vital as it not only can reduce the operation and...
Explaining and Predicting Users' Continuance Usage Intention Toward E-Filing Utilizing Technology Continuance Theory
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Chapter 34
Satyadhyan Chickerur (KLE Technological University, India), Supreeth Sharma (Akamai Technologies, India), Prashant M. Narayankar (KLE Technological University, India)
Information technology is playing a very important role in all the spheres of life, starting from healthcare to entertainment. The agricultural community is not far behind in utilizing information technology for increasing the...
Forecasting the Demand of Agricultural Crops/Commodity Using Business Intelligence Framework
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Chapter 35
Richard Kumaradjaja (Renaissance Consulting, Indonesia)
This chapter describes data integration issues in big data analytics and proposes an integrated data integration framework for big data analytics. The main focus of this chapter is to address the issues of data integration from the...
Integrated Data Architecture for Business
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Chapter 36
Thomas Ochs (Villeroy & Boch, Germany), Ute Anna Riemann (SAP SE, Germany)
The IT strategy is a key anchor for the further development of a company-centric information management. For serving as such, existing IT strategies need a regular check and revision to meet the ever-changing requirements of the...
IT Strategy Follows Digitalization
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Chapter 37
Liliana Ávila (University of Aveiro, Portugal), Leonor Teixeira (University of Aveiro, Portugal)
This chapter aims to introduce the main concepts behind the dematerialization of business processes, which is relatively new in the academic literature, although there are already empirical evidences of the benefits arising from its...
The Main Concepts Behind the Dematerialization of Business Processes
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Chapter 38
Scanning for Blind Spots  (pages 520-534)
Barbara Jane Holland (Brooklyn Public Library, USA)
The environmental scan provides a systematic overview of the external factors that are important to the organization (or sector) and indicates whether the organization can influence them or not. Scanning promotes an active response...
Scanning for Blind Spots
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Chapter 39
Maria Kamariotou (University of Macedonia, Greece), Fotis Kitsios (University of Macedonia, Greece)
Turbulence in the businesses environment is on the increase. Therefore, businesses are obliged to respond to that environmental uncertainty. Strategic information systems planning (SISP) supports this effort. Information systems are...
Strategic Information Systems Planning
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Chapter 40
Jorge A. Romero (Towson University, USA)
The business value of information technology (IT) and the way to sustain advantages obtained through investment in IT has been a topic of interest in the last few years. It is important to understand the relationship of IT and its...
Sustainable Advantages of Business Value of Information Technology
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Chapter 41
Ye-Sho Chen (Louisiana State University, USA)
Franchising has been a popular approach to growing a business. Its popularity continues to increase, as we witness an emergence of a new business model, Netchising, combining the internet for global demand-and-supply processes and...
Using Business Analytics in Franchise Organizations
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Chapter 42
G. Scott Erickson (Ithaca College, USA), Helen N. Rothberg (Marist College, USA)
Knowledge management (KM), intellectual capital (IC), and competitive intelligence are distinct yet related fields that have endured and grown over the past two decades. KM and IC have always differentiated between the terms and...
Big Data, Knowledge, and Business Intelligence
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Chapter 43
Business Intelligence  (pages 578-588)
Richard T. Herschel (Saint Joseph's University, USA)
Big data is driving new forms of competition, new waves of productivity growth, innovation, and providing unique ways to interact with customers. Big data is comprised of a wealth of unstructured data that is being transmitted and...
Business Intelligence
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Chapter 44
George Leal Jamil (Informações em Rede, Brazil), Leandro Rocha Dos Santos (In3 Inteligência de Mercado, Brazil), Cecília C. Jamil (Stockholm University, Sweden)
Market intelligence (MI) is a concept that results in real opportunities for knowledge management in organizations. MI is a cyclic process to deliver knowledge for strategic marketing decisions, considering typical organizations of a...
Improving Competitiveness Through Organizational Market Intelligence
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Chapter 5
Decision Support Systems  (pages 601-601)
Decision Support Systems
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Chapter 45
Thais Spiegel (Rio de Janeiro State University, Brazil)
The ability to make choices is regarded as essential to human action and to modern life, individually, collectively, and in the corporate context, and is crucial to the concept of freedom. This chapter examines individual...
Cognitive Process Elements of People Decision-Making
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Chapter 46
Marko Robnik-Šikonja (University of Ljubljana, Slovenia)
The most successful prediction models (e.g., SVM, neural networks, or boosting) unfortunately do not provide explanations of their predictions. In many important applications of machine learning, the comprehension of the decision...
Comprehensible Explanation of Predictive Models
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Chapter 47
Alexander Kolker (GE Healthcare, USA)
The goal of this chapter is to illustrate two mathematical game theory concepts for allocating costs (savings) between cooperating participants, specifically in healthcare settings. These concepts are the nucleolus and the Shapley...
The Concept of the Shapley Value and the Cost Allocation Between Cooperating Participants
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Chapter 48
Decision Filed Theory  (pages 640-654)
Lan Shao (University of Oulu, Finland), Jouni Markkula (University of Oulu, Finland)
Human decision-making theories and formal models are increasingly used for developing advanced ICT-based intelligent systems and services. Decision filed theory (DFT) is one of the decision-making theories that has significant...
Decision Filed Theory
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Chapter 49
Jamie S. Switzer (Colorado State University, USA), Ralph V. Switzer (Colorado State University, USA)
This chapter describes the results from a case study using information theory to examine the effectiveness of communicating using group decision support system (GDSS) technology. At its most basic level, information theory provides...
Effectively Communicating With Group Decision Support Systems Using Information Theory
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Chapter 50
Marek Kretowski (Bialystok University of Technology, Poland), Marcin Czajkowski (Bialystok University of Technology, Poland)
Decision trees represent one of the main predictive techniques in knowledge discovery. This chapter describes evolutionary-induced trees, which are emerging alternatives to the greedy top-down solutions. Most typical tree-based...
Evolutionary Algorithms for Global Decision Tree Induction
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Chapter 51
Chun-Kit Ngan (The Pennsylvania State University, USA)
The authors describe and explain a family development of the parameter-learning models and algorithms: expert query parametric estimation (EQPE)-based models and checkpoint-oriented algorithms. This class of models and algorithms...
A Family Review of Parameter-Learning Models and Algorithms for Making Actionable Decisions
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Chapter 52
Sérgio Luís Guerreiro (Instituto Superior Técnico, University of Lisbon, Portugal & INESC-ID, Portugal)
Information systems are designed, implemented, and managed using abstractions layers to cope with the huge organizational complexity that is nowadays posed, and also to facilitate the discussion between the different stakeholders of...
Informed Decision Making With Enterprise Dynamic Systems Control
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Chapter 53
Davood Askarany (The University of Auckland, New Zealand)
The main aim of this chapter is to explain what are considered managerial tools and techniques for decision making in the area of management accounting and how they developed and evolved over the time. This chapter is intended to...
Managerial Tools and Techniques for Decision Making
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Chapter 54
Julian Scott Yeomans (York University, Canada)
“Real-world” decision making often involves complex problems that are riddled with incompatible and inconsistent performance objectives. These problems typically possess competing design requirements which are very difficult—if not...
A Nature-Inspired Metaheuristic Approach for Generating Alternatives
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Chapter 55
Yuri P. Pavlov (Bulgarian Academy of Sciences, Institute of Information and Communication Technologies, Bulgaria), Rumen D. Andreev (Bulgarian Academy of Sciences, Institute of Information and Communication Technologies, Bulgaria)
A complex system with human participation like “human-process” is characterized with active assistance of the human in the determination of its objective and in decision-taking during its development. The construction of a...
Preferences, Utility, and Stochastic Approximation
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Chapter 56
Safiye Turgay (Sakarya University, Turkey), Orhan Torkul (Sakarya University, Turkey), Tahsin Turgay (Sakarya University, Turkey)
Databases use the data and evaluate managerial decisions in the process of data mining, and it has become imperative that we give the name of the emergence of the field. The rough set is a concept derived from the fuzzy logic...
Rough-Set-Based Decision Model for Incomplete Information Systems
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Chapter 57
Nan Hu (University of Utah, USA)
Business operators and stakeholders often need to make decisions such as choosing between A and B, or between yes and no, and these decisions are often made by using a classification tool or a set of decision rules. Decision tools...
Using Receiver Operating Characteristic (ROC) Analysis to Evaluate Information-Based Decision-Making
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Chapter 6
Enterprise Resource Planning
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Chapter 58
Saeed Rouhani (University of Tehran, Iran), Dusanka Milorad Lecic (Levi9 Global Sourcing Balkan, Serbia)
The approach to decision support as an individual system has been replaced by a new viewpoint of intelligent software and systems. Based on this new approach, enterprise systems are designed to have business intelligence (BI) as an...
Business Intelligence Impacts on Design of Enterprise Systems
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Chapter 59
Tiko Iyamu (Cape Peninsula University of Technology, South Africa), Irja Naambo Shaanika (Namibia University of Science and Technology – Windhoek, Namibia)
Enterprise architecture (EA) is employed primarily to resolve and address factors and challenges, such as complexities, inconsistencies, and disparities, in information systems (IS) and technologies. This includes collaborations...
Deployment of Enterprise Architecture From the Activity Theory Perspective
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Chapter 60
Joseph K. Nwankpa (Miami University, USA)
This chapter proposes a conceptual framework that highlights how organizations can exploit ERP-enabled application integration to improve their overall post-implementation ERP benefits while examining the moderating effects of...
ERP Systems Benefit Realization and the Role of ERP-Enabled Application Integration
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Chapter 61
Karim Mezghani (Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Saudi Arabia & University of Sfax, Tunisia)
One of the concerns linked to ERP implementation is alignment. Indeed, ERP systems affect almost all business processes and even some strategic choices of a firm. That is why many studies focus on alignment concerns when studying ERP...
From On-Premise ERP to Cloud ERP
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Chapter 62
Jessy Nair (PES University, India), D. Bhanusree Reddy (VIT University, India), Anand A. Samuel (VIT University, India)
Organizations must enhance their firm-level resources to compete in the turbulent business environment. Strategic application systems, such as an enterprise resource planning (ERP) system, are one such resource technology that...
Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations
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Chapter 7
Human Resources Management
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Chapter 63
Jo Ann Oravec (University of Wisconsin – Whitewater, USA)
“Cyberloafing” in workplace and educational contexts refers to the uses of computer-related applications and devices in ways or at times that are not directly sanctioned by employers, managers, or teachers. It has often been...
Cyberloafing and Constructive Recreation
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Chapter 64
Claretha Hughes (University of Arkansas, USA), Matthew W. Gosney (University of Colorado – Health, USA), Cynthia M. Sims (Clemson University, USA)
Historically, American workers are continuing to be displaced by the productivity gains of technology and the competition for cheap laborers in a globalized economy. Human resource development (HRD) professionals are seeking ways to...
Influencing People and Technology Using Human Resource Development (HRD) Philosophy
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Chapter 65
Performance Appraisal  (pages 867-878)
Chandra Sekhar Patro (Gayatri Vidya Parishad College of Engineering (Autonomous), India)
Performance appraisal is one of the multifaceted and controversial human resource tools. It plays an important role in evaluating job performance and setting job standards in any organization. In this contemporary state, the...
Performance Appraisal
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Chapter 66
Kijpokin Kasemsap (Suan Sunandha Rajabhat University, Thailand)
This chapter describes the concept of strategic human resource management (SHRM), the concept of electronic human resource management (e-HRM), the importance of SHRM in modern organizations, and the current trends of organizational...
Promoting Strategic Human Resource Management, Organizational Learning, and Knowledge Management in Modern Organizations
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Chapter 67
Harish C. Chandan (Argosy University, USA)
The widespread availability of the internet and digital technology tools since the 1980s has created a “tech-savvy generation” of people called the Millennials, who quickly adopt the new information and communication technologies...
Technology, Learning Styles, Values, and Work Ethics of Millennials
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Chapter 8
Logistics and Supply Chain Management
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Chapter 68
Amber A. Smith-Ditizio (Texas Woman's University, USA), Alan D. Smith (Robert Morris University, USA)
The purpose of this chapter is to study barcodes and their implementation. Barcodes have been around since 1949 and have made strides in supply chains across the world. Barcodes are cost effective and one of the most efficient means...
Barcodes vs. RFID and Its Continued Success in Manufacturing and Services
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Chapter 69
Goknur Arzu Akyuz (University of Turkish Aeronautical Association, Turkey), Guner Gursoy (Okan University, Turkey)
Collaboration is one of the key themes defining the competitive advantage of supply chains (SCs). In the web-based global business arena witnessing Industry 4.0, collaboration across SC partners has to be smart, innovative, and...
Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration
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Chapter 70
Anisha Banu Dawood Gani (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
The objective of this chapter is to discuss the concept and practices of cyber supply chains (CSC) in the manufacturing context. Technological advancements are drastically transforming the manufacturing industry, which in turn drives...
Concept and Practices of Cyber Supply Chain in Manufacturing Context
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Chapter 71
Shahzada Benazeer (University of Antwerp, Belgium), Philip Huysmans (University of Antwerp, Belgium), Peter De Bruyn (University of Antwerp, Belgium), Jan Verelst (University of Antwerp, Belgium)
Information systems (IS) outsourcing became a very common practice in developed and in emerging economies. Over 94% of Fortune 500 companies are outsourcing at least one major business function. Despite IS outsourcing's...
The Concept of Modularity in the Context of IS Project Outsourcing
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Chapter 72
Puspita Wulansari (Telkom University, Indonesia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
Global competition has forced companies to continuously innovate and frequently asses and improve their supply chain processes, flexibility, and fast delivery as effectiveness is required in each supply chain processes. This is to...
Developing Global Supply Chain Manager for Business Expansion
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Chapter 73
Linh Nguyen Khanh Duong (Auckland University of Technology, New Zealand), Lincoln C. Wood (University of Otago, New Zealand & Curtin University, Australia)
Perishability and substitutability are two key attributes that cannot be ignored in supply chain management. Once produced, perishable products have a finite shelf life. When expired, they are either partially or wholly value-less....
Discrete Event Simulation in Inventory Management
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Chapter 74
Jean C. Essila (Northern Michigan University, USA)
The world of business is witnessing the emergence of electronic supply chains (e-SC). As more business is performed via the internet, e-SCs are becoming an integral part of supply chain management (SCM). With business via the...
E-Business Supply Chains Drivers, Metrics, and ERP Integration
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Chapter 75
June Poh Kim Tam (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
This chapter discusses the concept of ecological performance. Sustainable development has become a focus of governments, companies, communities, and even individuals. Manufacturing companies need a performance measurement that can...
Ecological Performance as a New Metric to Measure Green Supply Chain Practices
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Chapter 76
Yasanur Kayikci (Turkish-German University, Turkey)
As the electronic communication and digital information continue to grow with extensive popularization and application of internet technology, social economy is experiencing a fundamental change. The new economy of e-commerce...
E-Commerce in Logistics and Supply Chain Management
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Chapter 77
Fadzlina Mohd Fadzil (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
This chapter explores the drivers of closed loop supply chain in the Malaysian automotive industry. The growth of the automotive industry in Malaysia is rapidly increasing. There are five drivers identified that can implement the...
Exploring Drivers of Closed Loop Supply Chain in Malaysian Automotive Industry
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Chapter 78
John Wang (Montclair State University, USA), Jeffrey Hsu (Fairleigh Dickinson University, USA), Sylvain Jaume (Saint Peter's University, USA)
Through its cloud-based source-to-pay business network, SAP Ariba provides an integrated platform and interface to help companies manage their supply chain. In this chapter, the authors examine how Ariba, a small startup company...
From Business-to-Business Software Startup to SAP's Acquisition
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Chapter 79
Nenad Stefanovic (University of Kragujevac, Serbia), Bozidar Radenkovic (University of Belgrade, Serbia)
Simulation can be a valuable tool for supply chain analysis, planning, optimization, evaluation, and risk management. Computer simulation and simulation models can be used to model intricate supply chains close to real systems...
An Integrated Approach to Supply Chain Simulation
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Chapter 80
Antonios Fragkogios (University of Thessaly, Greece), Georgios K. D. Saharidis (University of Thessaly, Greece)
Operations research and mathematical programming together with information science and technology are tools used to solve various problems in the modern economic environment. This chapter addresses the Benders decomposition method...
Latest Advances on Benders Decomposition
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Chapter 81
Cheah Cheng Teik (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
The purpose of this chapter is to assess the efficiency, effectiveness, and performance of logistics in transportation of fresh fruit bunches (FFB) in Malaysian estates, which are the growing logistics hubs in plantation management....
Lean Logistics of the Transportation of Fresh Fruit Bunches (FFB) in the Palm Oil Industry
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Chapter 82
Henry Xu (The University of Queensland, Australia), Renae Agrey (The University of Queensland, Australia)
Modeling of supply chain processes is fundamental to the analysis of these processes and is essential for process design prior to implementation of a supply chain management system. In this chapter, the background of business process...
Major Techniques and Current Developments of Supply Chain Process Modelling
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Chapter 83
Muhammad Shabir Shaharudin (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
The threat of climate change is due to increasing carbon emissions of manufacturing production and transportation. Currently, government is encouraging manufacturing to reduce carbon emission and conduct low carbon supply chain...
Measuring Low Carbon Supply Chain
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Chapter 84
Ratih Hendayani (Telkom University, Indonesia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
The Halal product industry should make sure all companies, especially companies supply chains, guarantee product Halalness. Some research about Halal supply chain is already published and gives various perspectives about this topic....
Missing Part of Halal Supply Chain Management
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Chapter 85
Fairuz Jasmi (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
Maritime supply chain is arguably the most imperative service sector for facilitating intercontinental trade globally. Within these complex supply chain systems, shipping organizations, port authorities, and import-export firms...
Notions of Maritime Green Supply Chain Management
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Chapter 86
Offshoring IT  (pages 1140-1154)
Susan Cockrell (Austin Peay State University, USA), Terry Stringer Damron (Austin Peay State University, USA), Amye M. Melton (Austin Peay State University, USA), Alan D. Smith (Robert Morris University, USA)
Offshore outsourcing basically describes the practice of contracting to outside vendors in another country, especially in cases where the client company has no direct ownership. This operational strategy of low-cost, global expansion...
Offshoring IT
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Chapter 87
Numan Celebi (Sakarya University, Turkey), Kübra Savaş (Istanbul University, Turkey), Ihsan Hakan Selvi (Sakarya University, Turkey)
Radio frequency identification is an automatic identification technology that is used in various applications. Despite the many academic and theoretical studies that have been conducted about this technology, only a few of these...
Pricing Based on Real-Time Analysis of Forklift Utilization Using RFID in Warehouse Management
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Chapter 88
Tan Miller (Rider University, USA), Renato de Matta (University of Iowa, USA)
Developing integrated strategic, tactical, and operational manufacturing and distribution plans for the global supply chain of a large, international firm represents a formidable planning, as well as organizational undertaking....
Profit Maximizing Network Modeling With Inventory and Capacity Considerations
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Chapter 89
Alan D. Smith (Robert Morris University, USA), Terry Stringer Damron (Austin Peay State University, USA), Susan Cockrell (Austin Peay State University, USA), Amye M. Melton (Austin Peay State University, USA)
Managing supply chain relationships or working with suppliers to meet the goal of waste reduction are essential functions for successful businesses. There are several disruption risks associated in supply chains, of which few can...
Radio Frequency Identification Systems Within a Lean Supply Chain in a Global Environment
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Chapter 90
Munira Halili (Universiti Sains Malaysia, Malaysia), Latifah Naina Mohamed (Universiti Sains Malaysia, Malaysia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
This chapter focuses on the 1Malaysia Supply Chain framework that acts as the mover that enables the whole 1Malaysia concept to be realized and implemented. It will highlight an in-depth review of the 1MSC. The 1MSC concept is...
Reflections of the 1Malaysia Supply Chain (1MSC)
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Chapter 91
Nenad Stefanovic (University of Kragujevac, Serbia), Danijela Milosevic (University of Kragujevac, Serbia)
Supply chain intelligence (SCI) is a relatively new initiative that provides the capability to improve business performance by utilizing sophisticated analytical tools and collaborative decision making. SCI takes a broader...
A Review of Advances in Supply Chain Intelligence
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Chapter 92
Sri Widiyanesti (Telkom University, Indonesia), Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
Supply chain of agricultural commodities becomes a major concern of Indonesian scholars and practitioners. Many companies engaged in this industry are unable to survive in the market. This is contrary to the natural conditions of...
A Review of Supply Chain Risk Management in Agribusiness Industry
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Chapter 93
Zlatko Nedelko (University of Maribor, Slovenia), Vojko Potocan (University of Maribor, Slovenia)
The main purpose of this chapter is to examine the role, importance, and actual usage of emerging information technology solutions that support and have potential to enhance supply chain management in practice. The role of...
The Role of Emerging Information Technologies for Supporting Supply Chain Management
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Chapter 94
Amber A. Smith-Ditizio (Texas Woman's University, USA), Alan D. Smith (Robert Morris University, USA)
This chapter details the growth of Samsung Electronics Company in its innovative use of automatic identification and data capture technologies in managing supply chain relationships meet goals of operational efficiency and...
Samsung Company and an Analysis of Supplier-Side Supply Chain Management and IT Applications
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Chapter 95
Krishnamurty Muralidhar (University of Oklahoma, USA), Rathindra Sarathy (Oklahoma State University, USA)
Simulation is often used as a tool to analyze and understand complex systems in supply chain management research. Supply chains involve complex relationships between different variables. Hence, it is necessary to simulate related...
Simulating Complex Supply Chain Relationships Using Copulas
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Chapter 96
Amber A. Smith-Ditizio (Texas Woman's University, USA), Alan D. Smith (Robert Morris University, USA)
Managing supply chain relationships and/or working with suppliers to meet the mutual goals of operational efficiency and profitably can be enhanced through the use of RFID and barcode technologies. It is important in a lean...
Using RFID and Barcode Technologies to Improve Operations Efficiency Within the Supply Chain
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Chapter 9
Management Science  (pages 1289-1289)
Management Science
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Chapter 97
Antoine Trad (IBITSM, Switzerland), Damir Kalpić (University of Zagreb, Croatia)
The success of a business transformation project (BTP) depends on how enterprise architecture, data architecture, and modelling activities are synchronized. These BTPs will not all be successful due to lack of talent and technical...
The Business Transformation Framework for Managers in Transformation Projects
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Chapter 98
Gainiya Tazhina (University of International Business, Kazakhstan), Judith Parker (Teachers College, Columbia University, USA), Arslan Ivashov (Kazakh Ablai Khan University of International Relations and World Languages, USA)
During the 25 years of Kazakhstan's independence, universities in the country have been educating/training managers and leaders with emphasis on translated and adopted traditional Western models and research instruments of human...
Contemporary Leadership Development in Kazakhstan
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Chapter 99
Aleksander Janeš (University of Primorska, Slovenia)
In their endeavor to increase profits, companies usually become aware that this is predominantly the result of employee competence and satisfaction, excellent processes, and customer's satisfaction. Based on that assertion...
Empirical Verification of the Performance Measurement System
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Chapter 100
Loredana Arana (University of Phoenix, USA)
This chapter focuses on recognizing the important resource aspects that can cause disruptions in a project and how to deal with and manage them more effectively to reach desired outcomes. You cannot be successful only by following a...
Lack of Characteristics Management Causing Biggest Projects Failure
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Chapter 101
Darren Dalcher (University of Hertfordshire, UK)
Stories of failure make a compelling read. However, researchers with a keen interest in information systems failures face a double challenge. Not only is it difficult to obtain intimate details about the circumstances surrounding...
Making Sense of IS Project Stories
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Chapter 102
Ionica Oncioiu (European Academy of the Regions, Belgium)
The value of intellectual capital has been the main focus in the debates between international professionals and the business world for many decades. Today, this concept interferes with the international process of assessment and...
The Measurement and Recognition of Intellectual Capital in the Process of Accounting Convergence Trends and Patterns
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Chapter 103
Franco Caron (Politecnico di Milano, Italy)
The capability to elaborate a reliable estimate at completion for a project since the early stage of project execution is the prerequisite in order to provide an effective project control. The non-repetitive and uncertain nature of...
Project Control Using a Bayesian Approach
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Chapter 104
Phil Crosby (Curtin University, Australia)
Too many large engineering/science projects fail in terms of budget overruns, schedule slippage, or underperformance, and this has profound implications not only for the construction and commissioning organizations, but also for the...
Shaping Mega-Science Projects and Practical Steps for Success
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Chapter 105
N. Raghavendra Rao (FINAIT Consultancy Services, India)
Globalization has created new trends such as market consolidation, vertical market strategies, and mergers in the business world. These trends have forced many business enterprises to adapt themselves to these new phenomena. Now it...
Staying Ahead in Business Through Innovation
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Chapter 106
Jorge Gomes (ISEG, Universidade de Lisboa, Portugal), Mário José Batista Romão (ISEG, Universidade de Lisboa, Portugal)
Why are some firms more successful than others? This question has been intensely debated by strategic management researchers over the last 30 years. Competitive advantage is recognized as being the major cause for explaining top...
Sustainable Competitive Advantage With the Balanced Scorecard Approach
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Chapter 107
Violet E. Ikolo (Delta State University Library, Nigeria)
The institutional environment confronting leaders of academic libraries has never been more complex and challenging in Nigeria. With advancement in technology, the core role, purpose, and function of the academic library has changed...
Transformational Leadership for Academic Libraries in Nigeria
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Chapter 10
Risk Assessment  (pages 1440-1440)
Risk Assessment
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Chapter 108
Çetin Karahan (Directorate General of Civil Aviation, Turkey), Esra Ayça Güzeldereli (Afyon Kocatepe University, Turkey), Aslıhan Tüfekci (Gazi University, Turkey)
Risk is the likelihood of occurrence of any event that may obstruct the ability of organizations to achieve their strategic, financial, and operational goals. It is of profound importance for the business management to detect risks...
Fuzzy Logic Approach in Risk Assessment
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Chapter 109
Nilmini Wickramasinghe (Epworth HealthCare, Australia & Deakin University, Australia)
As the value agenda progresses in healthcare, we are witnessing a growing interest in the potential and possibilities for predictive analytics and intelligent risk detection to facilitate the processing of multi-spectral data to...
Predictive Analytics and Intelligent Risk Detection in Healthcare Contexts
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Chapter 110
Frank Wolf (CSSTA L3C, USA)
In this chapter, the authors address a very real issue of current business life, and that is the prediction and prevention of corporate and municipal insolvencies and bankruptcies. The concept of stress testing banks for capital...
Stress Testing Corporations and Municipalities and Supply Chains
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Back Materials
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Compilation of References
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About the Contributors
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Index
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