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Editorial Board

Editorial Board

Editor-in-Chief
John Wang, Montclair State University, United States ORCIDhttps://orcid.org/0009-0007-0296-3264
Managing Editor
Zhi Pei, The University of Texas at Tyler, United States
Associate Editors
Asher Ramish, University of Management and Technology, Pakistan ORCIDhttps://orcid.org/0000-0002-0877-4014
Cathy Xia, Ohio State University, United States
Jan Marco Leimeister, University of St. Gallen, Germany
Justin Zhan, Carnegie Mellon University, United States
Kamal Jain, Amazon, United States
Luiz Moutinho, University of Suffolk, United Kingdom
M. Brian Blake, University of Miami, United States
Nicole Immorlica, Northwestern University, United States
Patrick Hung, University of Ontario Institute of Technology, Canada
Rainer Alt, University of Leipzig, Germany
Ronald Rardin, University of Arkansas, United States
Ruiliang Yan, Texas A&M University-Commerce, United States
Sanjay Mehrotra, Northwestern University, United States
Schahram Dustdar, Vienna University of Technology, Austria
Yinsheng Li, Fudan University, China ORCIDhttps://orcid.org/0000-0002-1805-2445
Editorial Review Board
claudio benevenuto de campos lima, PETROBRAS, Brazil ORCIDhttps://orcid.org/0000-0002-3833-321X
Dominik Zimon, Rzeszow University of Technology, Poland ORCIDhttps://orcid.org/0000-0002-3097-5445
Elvira Popescu, University of Craiova, Romania ORCIDhttps://orcid.org/0000-0002-6575-4212
Evangelos Grigoroudis, Technical University of Crete, Greece ORCIDhttps://orcid.org/0000-0001-8613-9350
Evon Abu-Taieh, The University of Jordan-Aqaba, Jordan ORCIDhttps://orcid.org/0000-0002-6540-0334
Ferhan Cebi, Istanbul Technical University, Turkey
Fjodor Ruzic, Institute for Informatics, Croatia ORCIDhttps://orcid.org/0000-0001-8166-4244
Francisco Javier Llorens-Montes, University of Granada, Spain
Hamed Fazlollahtabar, College of Engineering, Damghan University, Iran, Islamic Republic Of ORCIDhttps://orcid.org/0000-0003-3053-4399
Hui-Chuan Chen, University of Tennessee at Martin, United States ORCIDhttps://orcid.org/0000-0001-7289-550X
Jan Frick, University of Stavanger, Norway ORCIDhttps://orcid.org/0000-0002-3204-1574
Janet Light, University of New Brunswick Saint John, Canada
Jolita Ralyté, University of Geneva, Switzerland
Jorge Gomes, ISCTE - Lisbon University Institute, Portugal
Joseph Lai, Hong Kong Polytechnic University, Hong Kong ORCIDhttps://orcid.org/0000-0003-0526-4331
Juan Luis Nicolau, Virginia Polytechnic Institute and State University, United States
K. Jo Min, Iowa State University, United States
Larbi Esmahi, Athabasca University, Canada ORCIDhttps://orcid.org/0000-0002-1562-9245
Lawrence Cunningham, University of Colorado at Denver, United States
Liam O'Neill, University of North Texas, United States
Manuel Mora, Autonomous University of Aguascalientes, Mexico ORCIDhttps://orcid.org/0000-0003-1631-5931
Marc Schniederjans, University of Nebraska-Lincoln, United States
Marcelo Fantinato, University of São Paulo, Brazil
Marianna Sigala, University of Piraeus, Greece
Mark Paulk, Carnegie Mellon University, United States
Mohammad Mahdi Rounaghi, Research Scientist in Finance and Economics, Iran, Islamic Republic Of ORCIDhttps://orcid.org/0000-0002-9640-678X
Patrizia Grifoni, Consiglio Nazionale delle Ricerche, Italy
Rajeev Kumar, Kutztown University of Pennsylvania, United States
Richard Feinberg, Purdue University, United States ORCIDhttps://orcid.org/0000-0003-2677-6627
Rosie Hauck, Illinois State University, United States
Rui Pedro Marques, Universidade de Aveiro, Portugal ORCIDhttps://orcid.org/0000-0001-8449-0526
Salim Khan, Jiangsu University ORCIDhttps://orcid.org/0000-0003-4569-1346
Sathasivam Mathiyalakan, Winston-Salem State University, United States
Selmin Nurcan, University Paris 1 Pantheon-Sorbonne, France
Sergey Sokolov, Admiral Makarov State University of Maritime and Inland Shipping, Russian Federation
Shanmugasundaram Hariharan, Vardhaman College of Engineering, Hyderabad, India ORCIDhttps://orcid.org/0000-0001-9686-4329
She-I Chang, National Chung Cheng University, Taiwan ORCIDhttps://orcid.org/0000-0001-9193-4594
Shouhong Wang, University of Massachusetts Dartmouth, United States ORCIDhttps://orcid.org/0000-0002-4634-8833
Simon Cleveland, Purdue University Global, United States ORCIDhttps://orcid.org/0000-0001-9293-3905
Sonya Zhang, California State Polytechnic University, Pomona, United States
Thomas Owens, Brunel University, United Kingdom
Thomas (Yew Sing) Lee, University of Illinois, United States
Tugrul Daim, Portland State University, United States
Yang Li, Openreach, United Kingdom
Yun Wan, University of Houston, United States ORCIDhttps://orcid.org/0000-0002-9038-5607
International Advisory Board
Jim Spohrer, ISSIP, United States ORCIDhttps://orcid.org/0000-0002-9864-2735
Book Reviews Editor
Ravi Vadlamani, IDRBT, India
Peer Review

The peer review process is the driving force behind all IGI Global books and journals. All IGI Global reviewers maintain the highest ethical standards and each manuscript undergoes a rigorous double-anonymized peer review process, which is backed by our full membership to the Committee on Publication Ethics (COPE). The full publishing process and peer review are conducted within the IGI Global eEditorial Discovery® online submission system and on average takes 30 days. Learn More

IGI Global book and journal editors and authors are provided written guidelines and checklists that must be followed to maintain the high value that IGI Global places on the work it publishes. IGI Global reviewers are an important component of the scholarly process and therefore are instructed to provide comprehensive, detailed appraisals of work that they are reviewing to assist the author in improving the quality and usability of the presented research. It is the policy of IGI Global to maintain high ethical standards in all publications. These standards pertain to all books, journals, chapters, and articles accepted for publication. View Full Ethics and Malpractice Statement

Review for This Journal
To apply to become a reviewer for an IGI Global journal, you must complete the ad hoc reviewer application form. As an ad hoc reviewer, you have the valuable opportunity to review some of the most advanced scholarly research manuscripts in the field and the overall success of the journal is dependent on your reviews. As such, ad hoc reviewers are appointed to serve for one year and upon completion of this term, ad hoc reviewers will have the potential to be promoted to a full editorial review board member based on the timeliness and quality of the reviews received. Learn More
Editorial Policy
IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy
Ethics and Malpractice
IGI Global book and journal editors and authors are provided written guidelines and checklists that must be followed to maintain the high value that IGI Global places on the work it publishes. IGI Global reviewers are an important component of the scholarly process and therefore are instructed to provide comprehensive, detailed appraisals of work that they are reviewing to assist the author in improving the quality and usability of the presented research. It is the policy of IGI Global to maintain high ethical standards in all publications. These standards pertain to all books, journals, chapters, and articles accepted for publication. View Full Ethics and Malpractice Statement
Contact
Submission-Related Inquiries
All inquiries regarding IJISSS should be directed to the attention of:

John Wang
Editor-in-Chief
International Journal of Information Systems in the Service Sector
Email: prof.johnwang@gmail.com



Author Services Inquiries
For inquiries involving pre-submission concerns, please contact the Journal Development Division:
journaleditor@igi-global.com

Open Access Inquiries
For inquiries involving publishing costs, APCs, etc., please contact the Open Access Division:
openaccessadmin@igi-global.com

Production-Related Inquiries
For inquiries involving accepted manuscripts currently in production or post-production, please contact the Journal Production Division:
journalproofing@igi-global.com

Rights and Permissions Inquiries
For inquiries involving permissions, rights, and reuse, please contact the Intellectual Property & Contracts Division:
contracts@igi-global.com

Publication-Related Inquiries
For inquiries involving journal publishing, please contact the Acquisitions Division:
acquisition@igi-global.com

Discoverability Inquiries
For inquiries involving sharing, promoting, and indexing of manuscripts, please contact the Citation Metrics & Indexing Division:
indexing@igi-global.com

Editorial Office
701 E. Chocolate Ave.
Hershey, PA 17033, USA
717-533-8845 x100