Banking for the Future

By IGI Global on Dec 12, 2011
For organizations to continue to grow and stay competitive, they must constantly pursue innovation and knowledge. With the rapid advancements in business technology, a key element of success is to adapt and accept change in today's ever-evolving economy. If an organization is unable to do so, they risk falling behind and losing out. This is especially true in today's banking industry. With the advent and implementation of new, more efficient banking techniques, it is crucial for a bank to recognize these technological advancements and be ready to capitalize on them and achieve a competitive edge.

These issues and a variety of related topics are addressed in the recent case study titled " Banking for the Future: Starting Anew," written by Yasser Al Saleh and Eric Lou, both of the University of Salford, UK. This case study can be found in one of IGI Global's most recent casebooks, Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, edited by Mustafa Alshawi and Mohammed Arif, also both of the University of Salford, UK.

This case study presents the case of a bank that was established in late 1973 by an initiative from the government as a joint venture between the Ministry of Finance, the Central Bank, all commercial banks registered in the country, insurance companies, and some large industrial investment firms. The before and after IT readiness of the bank is analyzed in this teaching case, and it becomes evident that the use of information systems and information technology is well behind what is normally expected from a bank, which is set up to promote the industrial sector of a major finance center. Through this analysis it is recognized that technology changes too rapidly for a non-specialist to keep up. Therefore, the professional relationship between management and the IS/IT staff is critical to pursue the bank's goals.

Dr. Alshawi and Dr. Arif discuss these issues saying, "The inability to assess organizational readiness to successfully embrace new systems into their work environment will result in wasting time and resources, or even worse, may lead to ICT failure." This case is an excellent depiction of a real world situation and the problems faced when IT readiness is not where it should be. You can learn how to be prepared, capitalize on advancing technology, and accept change. To learn more about e-readiness and this case, please visit

Cases are available for use in the classroom starting at the low student price of $3 per case, per student! Visit to request a complimentary examination copy of this teaching case or any other case study today!

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