Many institutions around the world are starting up new semesters and bringing students back to campus for in-person and hybrid teaching. While some are excited to welcome back “normalcy,” according to an
Insider Higher Ed article, many professors are quitting their positions due to the lack of ability to teach remotely. In the United States alone, several professors have publicly announced that they are resigning due to face-to-face instruction sanctions, as well as the lack of standards of mask and vaccine mandates. This includes professors at the University of Alabama, University of North Georgia, Pennsylvania State University at State College, University of Tennessee, and more.
Although many professors are not quitting due to personal and financial reasons,
professors are filing grievances against their institutions regarding in-person instruction and signing petitions that they should not have to disclose personal health information to work remotely during the pandemic. Many institution’s staff and faculty are voicing their opinions on these issues. Meanwhile, some institutions fear losing their accreditation, enrollment, funding, and more, if faced with another year of remote learning.
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The coronavirus (COVID-19) pandemic has forced a swift and dramatic shift in the way we work (Carnevale & Hatak, 2020) as organizations around the world have implemented working from home arrangements to allow continuity of service, while conforming with social distancing requirements. Remote work, which has previously been available to a limited group of employees (Allen et al., 2015), or as the privilege of the self-employed, has therefore become the new norm for many. Moreover, the uncertainty regarding the duration and impact of the pandemic (Altig et al. 2020) means that many organizations are considering longer-term working from home arrangements. Finally, greater availability of technology to support remote working, combined with substantial reductions in direct costs for organizations (Manocheri & Pinkerton, 2003) suggest that work-from-home (or blended working) is likely to become much more common.
Work environments present both benefits and risks for mental health, and traditional work arrangements have been the centre of extensive investigations over the last century (Bliese et al., 2017; Cooper, 1976; Stansfeld & Candy, 2006; Thayer et al., 2010;). There is much less data, however, on the psychological impacts of remote work arrangements. A recent meta-analysis of the literature on home offices and telecommuters has identified a range of topics and issues that are at the centre of current research (de Macêdo, et al. 2020). Broadly, the dominant themes in the reviewed literature highlighted advantages of increased productivity, increased employee flexibility and reduced stress, and potential disadvantages of increased isolation, intensified work, and family-work conflicts. More research, however, is necessary, to provide a comprehensive understanding of the impacts of work-from-arrangements across a broad range of industries and employee demographics.
As a result of COVID-19, the number of employees working from home has increased dramatically around the world. For instance, in May 2020, 35% of the US workforce worked entirely from home, compared to just 8% in February 2020 (Bick et al., 2020). Even industries that traditionally do not rely much on work-from-home arrangements were forced to introduce them (Banerjee et al., 2020). The COVID-19 scenario presents a unique opportunity to evaluate the positive and negative psychological impacts of working from home on a large scale. Better knowledge about the psychological impacts of working from home will allow for informed decision-making and proactive interventions to ensure that work arrangements enhance well-being and performance, rather than impeding them. As mentioned above, there are several key outcome variables at the focus of research on work at-home-environments. However, rather than exploring those outcome measures in a bottom-up fashion, in this chapter we focus on the mediating inner mechanisms, namely motivation and the fulfilment of basic psychological needs, to provide structure for future research. We begin by presenting a model of how work arrangements might act via motivation and need satisfaction to influence performance and well-being utilising self-determination theory (Ryan & Deci, 2017). Subsequently, we assess the literature on remote work arrangements within this framework and outline suggestions for future research on the psychological impacts of remote work under social distancing restrictions.
Work Arrangements and Motivation
For an organization to be successful and profitable, it is crucial that it supports employees to achieve and maintain a high level of performance and well-being. Individual well-being has been shown to be an important precursor to both individual and organization performance (Ford, Cerasoli, Higgins & Decesare, 2011; Taris & Schreurs, 2009). Fundamentally, work performance is underpinned by motivation (Deci et al., 2017). Importantly, there are two types1 of motivation, extrinsic motivation which is reliant on external rewards and pressures (such as pay and deadlines), and intrinsic motivation that derives both from within the individual and the task itself (i.e. fuelled by interest; Deci, 1971). While extrinsic motivation can lead to elevated performance, especially for tasks that are easily quantifiable and for which quality is less relevant, intrinsic motivation is useful for tasks in which qualitative excellence and creativity matters (Covington & Mueller, 2001). Extrinsic motives not only shift attention away from the task to the reward (Pittman et al., 1983), but may make behaviour dependent on external-regulation and inhibit independent thought (Ryan, 1993). More recent work has highlighted that the negative effect of external rewards on intrinsically rewarding tasks may be explained by a distractor effect, which may eventually wear off in real-life settings (Reiss, 2012). In any case, given that monetary remuneration is an integral part of employment, employers are less focussed on avoiding extrinsic motivators, and seek instead to enhance intrinsic motivators. In one study Kuvaas and colleagues (2017) surveyed thousands of employees in retail, finance, and technology organizations in Norway and found that intrinsic motivation (derived from their role and associated activities) was uniformly associated with positive employee outcomes such as performance and well-being, while extrinsic motivation (monetary rewards) was found to be negatively related, or unrelated to these outcomes. So, if intrinsic motivation is so important for work performance and well-being, how can we foster it? In the next section we propose a model of how work from home arrangements might act via motivation and need satisfaction to influence performance and well-being utilising self-determination theory (Ryan & Deci, 2017).
Complimentary Research Articles and Chapters on COVID-19 Impact on Higher Education & Health and Safety | | | | | | The Emotional Self at Work in Higher Education | Profs. Ingrid Ruffin (University of Tennessee, Knoxville, USA) et al.
©2021 | 302 pgs. | EISBN: 9781799835219 | - 30+ International Contributors
- Over 10+ Chapters
- Covers Emotional Intelligence, PTSD, & Empathy
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