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Policies on Telemedicine-Enhanced Hospital Services: Prioritization Criteria for the Interventions at Regional Level

Policies on Telemedicine-Enhanced Hospital Services: Prioritization Criteria for the Interventions at Regional Level

Angelo Rossi Mori, Mariangela Contenti, Rita Verbicaro
Copyright: © 2015 |Pages: 14
ISBN13: 9781466663398|ISBN10: 1466663391|EISBN13: 9781466663404
DOI: 10.4018/978-1-4666-6339-8.ch010
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MLA

Mori, Angelo Rossi, et al. "Policies on Telemedicine-Enhanced Hospital Services: Prioritization Criteria for the Interventions at Regional Level." Healthcare Administration: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 163-176. https://doi.org/10.4018/978-1-4666-6339-8.ch010

APA

Mori, A. R., Contenti, M., & Verbicaro, R. (2015). Policies on Telemedicine-Enhanced Hospital Services: Prioritization Criteria for the Interventions at Regional Level. In I. Management Association (Ed.), Healthcare Administration: Concepts, Methodologies, Tools, and Applications (pp. 163-176). IGI Global. https://doi.org/10.4018/978-1-4666-6339-8.ch010

Chicago

Mori, Angelo Rossi, Mariangela Contenti, and Rita Verbicaro. "Policies on Telemedicine-Enhanced Hospital Services: Prioritization Criteria for the Interventions at Regional Level." In Healthcare Administration: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 163-176. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6339-8.ch010

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Abstract

Modern telemedicine offers to hospitals a whole range of opportunities to improve the appropriateness of their care provision, to offer new services to primary care and to contribute to patient engagement. In this chapter, the authors briefly discuss their approach to facilitate the collaborative production of region-wide telemedicine roadmaps involving the hospitals, explicitly based on national and regional healthcare strategic priorities. In addition, as an operational contribution to support their approach, they introduce a conceptual frame for evaluating and prioritizing multiple ICT-enhanced innovation interventions, within an all-inclusive plan. The proposed frame captures relevant evaluation criteria belonging to four broad categories: the systemic benefits related to the quality of care; direct economic factors; the cultural viability; and the technological feasibility. As an example, the authors simulate an application of our conceptual frame to the comparative assessment of three kinds of telemedicine-enhanced interventions: (i) to improve the care processes driven by the hospital, (ii) to support health professionals, and (iii) to promote citizen's engagement.

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