The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey

The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey

Hasan Dinçer, Ümit Hacıoğlu, Türker Tuğsal
ISBN13: 9781466666351|ISBN10: 1466666358|EISBN13: 9781466666368
DOI: 10.4018/978-1-4666-6635-1.ch019
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MLA

Dinçer, Hasan, et al. "The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey." Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing, edited by Ulas Akkucuk, IGI Global, 2015, pp. 324-340. https://doi.org/10.4018/978-1-4666-6635-1.ch019

APA

Dinçer, H., Hacıoğlu, Ü., & Tuğsal, T. (2015). The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey. In U. Akkucuk (Ed.), Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing (pp. 324-340). IGI Global. https://doi.org/10.4018/978-1-4666-6635-1.ch019

Chicago

Dinçer, Hasan, Ümit Hacıoğlu, and Türker Tuğsal. "The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey." In Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing, edited by Ulas Akkucuk, 324-340. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6635-1.ch019

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Abstract

The purpose of this chapter is to emphasize the effect of bank employee turnover on profitability. Researchers so far have commonly studied employee turnover, job satisfaction, and commitment. The current research intends to fill the gap by focusing on the relationship between employee turnover and profitability. In this chapter, firstly, employee turnover, its terminology, and the nature of turnover are defined. This relationship in the banking sector is analyzed and three private banks in Turkey are scrutinized. The main argument of the research is that there is an adverse relationship between employee turnover and bank profitability. Conversely, the results of the study do not thoroughly support the assumption. As a result, findings show that banks minimize the effects of economic crisis by dismissal and not recruiting new employees to replace a quitting worker or recruiting for a new position.

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