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Analysis and Comparison of the Role of Local Governments with Other Policy Actors in Disaster Relief via Social Media: The Case of Turkey

Analysis and Comparison of the Role of Local Governments with Other Policy Actors in Disaster Relief via Social Media: The Case of Turkey

Mete Yildiz, Kamil Demirhan
Copyright: © 2016 |Pages: 22
ISBN13: 9781522503170|ISBN10: 152250317X|EISBN13: 9781522503187
DOI: 10.4018/978-1-5225-0317-0.ch019
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MLA

Yildiz, Mete, and Kamil Demirhan. "Analysis and Comparison of the Role of Local Governments with Other Policy Actors in Disaster Relief via Social Media: The Case of Turkey." Theoretical Foundations and Discussions on the Reformation Process in Local Governments, edited by Ugur Sadioglu and Kadir Dede, IGI Global, 2016, pp. 462-483. https://doi.org/10.4018/978-1-5225-0317-0.ch019

APA

Yildiz, M. & Demirhan, K. (2016). Analysis and Comparison of the Role of Local Governments with Other Policy Actors in Disaster Relief via Social Media: The Case of Turkey. In U. Sadioglu & K. Dede (Eds.), Theoretical Foundations and Discussions on the Reformation Process in Local Governments (pp. 462-483). IGI Global. https://doi.org/10.4018/978-1-5225-0317-0.ch019

Chicago

Yildiz, Mete, and Kamil Demirhan. "Analysis and Comparison of the Role of Local Governments with Other Policy Actors in Disaster Relief via Social Media: The Case of Turkey." In Theoretical Foundations and Discussions on the Reformation Process in Local Governments, edited by Ugur Sadioglu and Kadir Dede, 462-483. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-5225-0317-0.ch019

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Abstract

This chapter examines the social media use by local governments, and other policy actors (government agencies, non-governmental organizations and citizens) after the 2011 Van Earthquake in Turkey. This study is different from others examining social media use of just one policy actor after a disaster; as it compares and contrasts the performance of different policy actors with that of local governments. To this end, contents of the messages posted on selected Facebook pages after the earthquake are analyzed. The findings include examples of effective social media use for disaster relief and recovery, as well as detailed information about the nature and functioning of “multiple/parallel systems of public service/information delivery”, more than one electronic channel of communication and coordination simultaneously connecting people and organizations. The findings suggest that, if institutional arrangements conducive to collaborations are present, social media platforms can be effective means of disaster relief and recovery, especially for communication among citizens after a disaster.

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