Analysis of the Variables which Determine a Good E-Marketing Strategy: The Techniques Most Used During Times of Crisis

Analysis of the Variables which Determine a Good E-Marketing Strategy: The Techniques Most Used During Times of Crisis

Beatriz Sainz de Abajo, Isabel de la Torre Díez, Miguel López Coronado
ISBN13: 9781609607654|ISBN10: 1609607651|EISBN13: 9781609607661
DOI: 10.4018/978-1-60960-765-4.ch009
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MLA

Sainz de Abajo, Beatriz, et al. "Analysis of the Variables which Determine a Good E-Marketing Strategy: The Techniques Most Used During Times of Crisis." Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions, edited by Maria Manuela Cruz-Cunha and João Varajão, IGI Global, 2011, pp. 152-168. https://doi.org/10.4018/978-1-60960-765-4.ch009

APA

Sainz de Abajo, B., Díez, I. D., & Coronado, M. L. (2011). Analysis of the Variables which Determine a Good E-Marketing Strategy: The Techniques Most Used During Times of Crisis. In M. Cruz-Cunha & J. Varajão (Eds.), Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions (pp. 152-168). IGI Global. https://doi.org/10.4018/978-1-60960-765-4.ch009

Chicago

Sainz de Abajo, Beatriz, Isabel de la Torre Díez, and Miguel López Coronado. "Analysis of the Variables which Determine a Good E-Marketing Strategy: The Techniques Most Used During Times of Crisis." In Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions, edited by Maria Manuela Cruz-Cunha and João Varajão, 152-168. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-765-4.ch009

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Abstract

Internet marketing covers all aspects related to the promotion and sale of a product or service through the Internet. This chapter demonstrates how adequate planning is fundamental in a Small and Medium-sized Enterprise (SME) to increase sales. The objective is to analyze the aspects which must be taken into consideration when developing a good e-marketing strategy and to study some of the different alternatives that the Internet and e-marketing make available to us: e-mail marketing, viral e-marketing, geomarketing, and positioning within search engines. Also the concept of Customer Relationship Management (CRM) will be analyzed. The leap into the global market is not easy and the reduction in budgets has inspired marketing professionals to adopt strategies which can be measured and the results controlled, pointing out that the online tactics and tools used by the vast majority of marketing professionals in their strategic plan are banners, search engines, and e-mail.

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