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From Conception to Demise: Implications for Users of Information Systems in Changing a Local Parastatal Educational Institution in KwaZulu-Natal, South Africa

From Conception to Demise: Implications for Users of Information Systems in Changing a Local Parastatal Educational Institution in KwaZulu-Natal, South Africa

Sam Lubbe, Shawren Singh
Copyright: © 2009 |Pages: 31
ISBN13: 9781605662824|ISBN10: 1605662828|EISBN13: 9781605662831
DOI: 10.4018/978-1-60566-282-4.ch044
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MLA

Lubbe, Sam, and Shawren Singh. "From Conception to Demise: Implications for Users of Information Systems in Changing a Local Parastatal Educational Institution in KwaZulu-Natal, South Africa." Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies, edited by Christopher G. Reddick, IGI Global, 2009, pp. 832-862. https://doi.org/10.4018/978-1-60566-282-4.ch044

APA

Lubbe, S. & Singh, S. (2009). From Conception to Demise: Implications for Users of Information Systems in Changing a Local Parastatal Educational Institution in KwaZulu-Natal, South Africa. In C. Reddick (Ed.), Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies (pp. 832-862). IGI Global. https://doi.org/10.4018/978-1-60566-282-4.ch044

Chicago

Lubbe, Sam, and Shawren Singh. "From Conception to Demise: Implications for Users of Information Systems in Changing a Local Parastatal Educational Institution in KwaZulu-Natal, South Africa." In Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies, edited by Christopher G. Reddick, 832-862. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-282-4.ch044

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Abstract

This chapter explores the issues of the interface between Information Systems (IS) and society. We investigate IS and users of these systems at a local parastatal educational institution in South Africa. Local governments have had many IS developed and implemented for the use of customers. The problem is that the impact of IS on social communities have not been taken into account, especially in e-governance in the South African context, when systems are being designed or implemented; as a result may lead to IS failures. Details regarding certain social aspects of IS are discussed. This chapter finally proposes a set of guidelines to help ensure that the social aspects of local government IS are taken into account in the design and implementation of these systems, thereby increasing the chance of success of those systems.

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