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Exploring Personal Mobile Phones and Digital Display Systems to Support Indoor Navigation by Formative Study Methods

Exploring Personal Mobile Phones and Digital Display Systems to Support Indoor Navigation by Formative Study Methods

Faisal Taher, Keith Cheverst, Mike Harding
Copyright: © 2012 |Pages: 19
ISBN13: 9781466609211|ISBN10: 1466609214|EISBN13: 9781466609228
DOI: 10.4018/978-1-4666-0921-1.ch013
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MLA

Taher, Faisal, et al. "Exploring Personal Mobile Phones and Digital Display Systems to Support Indoor Navigation by Formative Study Methods." Emergent Trends in Personal, Mobile, and Handheld Computing Technologies, edited by Wen-Chen Hu, IGI Global, 2012, pp. 212-230. https://doi.org/10.4018/978-1-4666-0921-1.ch013

APA

Taher, F., Cheverst, K., & Harding, M. (2012). Exploring Personal Mobile Phones and Digital Display Systems to Support Indoor Navigation by Formative Study Methods. In W. Hu (Ed.), Emergent Trends in Personal, Mobile, and Handheld Computing Technologies (pp. 212-230). IGI Global. https://doi.org/10.4018/978-1-4666-0921-1.ch013

Chicago

Taher, Faisal, Keith Cheverst, and Mike Harding. "Exploring Personal Mobile Phones and Digital Display Systems to Support Indoor Navigation by Formative Study Methods." In Emergent Trends in Personal, Mobile, and Handheld Computing Technologies, edited by Wen-Chen Hu, 212-230. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0921-1.ch013

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Abstract

A significant difference exists between wayfinding support services available in outdoor and indoor locations. Users in outdoor locations can access services like Google Maps via a mobile phone and in-car GPS, which allows them to examine unknown locations before arrival as well as receive assistance en-route. In contrast, there is relatively little digital wayfinding support for users in indoor locations, where users are limited to using in-building signage or asking for directions. However, advances in pervasive digital technology allow new possibilities and make this topic increasingly subject to research study. This paper describes three separate formative studies involving 24 participants using personal mobile phones, a situated display deployment and a Person Locator Kiosk. The authors present their findings by gaining feedback and insights from users to develop useful and usable wayfinding support for visitors in an in-building environment.

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