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Services and the Humans

Services and the Humans

Adamantios Koumpis
Copyright: © 2010 |Pages: 55
ISBN13: 9781605666839|ISBN10: 1605666831|ISBN13 Softcover: 9781616924652|EISBN13: 9781605666846
DOI: 10.4018/978-1-60566-683-9.ch004
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MLA

Adamantios Koumpis. "Services and the Humans." Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies, IGI Global, 2010, pp.86-140. https://doi.org/10.4018/978-1-60566-683-9.ch004

APA

A. Koumpis (2010). Services and the Humans. IGI Global. https://doi.org/10.4018/978-1-60566-683-9.ch004

Chicago

Adamantios Koumpis. "Services and the Humans." In Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-683-9.ch004

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Abstract

The author examines the various aspects of influence and impact that services have on the humans and vice versa. How an interactive space is created to link both entities – and most importantly – how humans interact with each other through services of all kinds. He examines the starting points of a real world service design and implementation case that is representative of the difficulties that one faces when trying to make practice out of theory. Designing a service that would help people offer and get a better service in the European technology transfer domain is the starting point. He continues examining the users and their particular needs, then looking inside the service mediation process and the various user service scenarios. And concludes with a description of system deployment issues.

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