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MLA

Almuraqab, Nasser Abdo Saif, et al. "Exploring Determinants That Influence the Usage Intention of AI-Based Customer Services in the UAE." JGIM vol.32, no.1 2024: pp.1-16. http://doi.org/10.4018/JGIM.343308

APA

Almuraqab, N. A., Jasimuddin, S. M., & Saci, F. (2024). Exploring Determinants That Influence the Usage Intention of AI-Based Customer Services in the UAE. Journal of Global Information Management (JGIM), 32(1), 1-16. http://doi.org/10.4018/JGIM.343308

Chicago

Almuraqab, Nasser Abdo Saif, Sajjad M. Jasimuddin, and Fateh Saci. "Exploring Determinants That Influence the Usage Intention of AI-Based Customer Services in the UAE," Journal of Global Information Management (JGIM) 32, no.1: 1-16. http://doi.org/10.4018/JGIM.343308

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Exploring Determinants That Influence the Usage Intention of AI-Based Customer Services in the UAE

Journal of Global Information Management (JGIM)

The Journal of Global Information Management (JGIM) provides a forum for researchers and practitioners to share leading-edge knowledge in the global information resource management area. Playing a pivotal role in the discussion of the organizational applications and managerial implications of information resource management technologies, JGIM’s contributors include a growing list of 2,400+ industry-leading experts, making the scope and breadth of the research diverse as it provides solutions to concepts like reengineering, rightsizing, network organizations, and the virtual corporation.

As stated by John Naisbitt, in his book Global Paradox, "the bigger the world economy, the more powerful its smaller players." While the world is becoming more interconnected, international strategic alliances are increasing due to the reality that no single company and/or country can be a successful player in this new global game. As such, big international companies are deconstructing themselves and creating new structures to survive in the new world order. JGIM is highly indexed, with prestigious placements such as Web of Science® - Social Sciences Citation Index®, Scopus®, Compendex®, INSPEC®, and more, placing it well within that global communicative space.


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