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Customer Relationship Management and Social Media Use

Customer Relationship Management and Social Media Use

Aurora Garrido Moreno, Nigel Lockett
Copyright: © 2015 |Pages: 9
ISBN13: 9781466658882|ISBN10: 1466658886|EISBN13: 9781466658899
DOI: 10.4018/978-1-4666-5888-2.ch133
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MLA

Moreno, Aurora Garrido, and Nigel Lockett. "Customer Relationship Management and Social Media Use." Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2015, pp. 1406-1414. https://doi.org/10.4018/978-1-4666-5888-2.ch133

APA

Moreno, A. G. & Lockett, N. (2015). Customer Relationship Management and Social Media Use. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Third Edition (pp. 1406-1414). IGI Global. https://doi.org/10.4018/978-1-4666-5888-2.ch133

Chicago

Moreno, Aurora Garrido, and Nigel Lockett. "Customer Relationship Management and Social Media Use." In Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., 1406-1414. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-5888-2.ch133

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