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Examining the Effect of Knowledge Management on CRM Prosperity

Examining the Effect of Knowledge Management on CRM Prosperity

Fakhraddin Maroofi
Copyright: © 2015 |Pages: 12
ISBN13: 9781466658882|ISBN10: 1466658886|EISBN13: 9781466658899
DOI: 10.4018/978-1-4666-5888-2.ch445
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MLA

Maroofi, Fakhraddin. "Examining the Effect of Knowledge Management on CRM Prosperity." Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2015, pp. 4543-4554. https://doi.org/10.4018/978-1-4666-5888-2.ch445

APA

Maroofi, F. (2015). Examining the Effect of Knowledge Management on CRM Prosperity. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Third Edition (pp. 4543-4554). IGI Global. https://doi.org/10.4018/978-1-4666-5888-2.ch445

Chicago

Maroofi, Fakhraddin. "Examining the Effect of Knowledge Management on CRM Prosperity." In Encyclopedia of Information Science and Technology, Third Edition, edited by Mehdi Khosrow-Pour, D.B.A., 4543-4554. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-5888-2.ch445

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