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Online, House Call, and Other Services

Online, House Call, and Other Services

Copyright: © 2015 |Pages: 32
ISBN13: 9781466663558|ISBN10: 1466663553|EISBN13: 9781466663565
DOI: 10.4018/978-1-4666-6355-8.ch008
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MLA

Amer Kaissi. "Online, House Call, and Other Services." Flipping Health Care through Retail Clinics and Convenient Care Models, IGI Global, 2015, pp.168-199. https://doi.org/10.4018/978-1-4666-6355-8.ch008

APA

A. Kaissi (2015). Online, House Call, and Other Services. IGI Global. https://doi.org/10.4018/978-1-4666-6355-8.ch008

Chicago

Amer Kaissi. "Online, House Call, and Other Services." In Flipping Health Care through Retail Clinics and Convenient Care Models. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6355-8.ch008

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Abstract

This chapter focuses on new healthcare services provided online, in the patient home, and elsewhere. Under the umbrella of telehealth, there are three key modes of delivery. First, real time (synchronous) delivery requires a live telecommunication connection and uses phones, video conferencing, and chat sessions. Second, “store & forward” (asynchronous) delivery captures digital media and transmits to it to providers via images, video, audio, x-rays, etc. Third, remote monitoring (synchronous or not) is a combination of real-time and store and forward and it uses connected devices. The author highlights the example of several online care companies such as Hello Health, virtuwell, Zipnosis, and American Well. House call services by nurse practitioners are on the rise again. The author focuses on the example of WhiteGlove, a service that offers access to nurse practitioner care at home or at the office seven days a week. They conclude that many patient visits to the hospital emergency rooms and to primary care physician offices are unnecessary and can be taken care of in a much cheaper and more convenient way through online interactions and house visits.

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