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Trust-Based Knowledge Management System Building

Trust-Based Knowledge Management System Building

Andrea Bencsik, Irma Rácz
Copyright: © 2015 |Pages: 22
ISBN13: 9781466664579|ISBN10: 1466664576|EISBN13: 9781466664586
DOI: 10.4018/978-1-4666-6457-9.ch002
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MLA

Bencsik, Andrea, and Irma Rácz. "Trust-Based Knowledge Management System Building." Knowledge Management for Competitive Advantage During Economic Crisis, edited by Patricia Ordoñez de Pablos, et al., IGI Global, 2015, pp. 16-37. https://doi.org/10.4018/978-1-4666-6457-9.ch002

APA

Bencsik, A. & Rácz, I. (2015). Trust-Based Knowledge Management System Building. In P. Ordoñez de Pablos, L. Turró, R. Tennyson, & J. Zhao (Eds.), Knowledge Management for Competitive Advantage During Economic Crisis (pp. 16-37). IGI Global. https://doi.org/10.4018/978-1-4666-6457-9.ch002

Chicago

Bencsik, Andrea, and Irma Rácz. "Trust-Based Knowledge Management System Building." In Knowledge Management for Competitive Advantage During Economic Crisis, edited by Patricia Ordoñez de Pablos, et al., 16-37. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6457-9.ch002

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Abstract

This chapter introduces the importance of trust in knowledge management system building. It argues that the relationships among organizational culture, problems of knowledge sharing, and HR features are in close correlation with each other. The main aspect of the chapter is to show the general requirements and pre-requisites of knowledge management system building based on trust. The authors aim to reveal the theoretical aspect of trust-based culture and knowledge management system building, and the HR's tasks connected to these two ideas. The chapter presents three case studies on three different companies' practices, a multinational, big company, and an institution. This chapter shows samples, best practices, critical steps that can ensure success to the companies that want to start building a knowledge management system.

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