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Knowledge Management for the Development of a Smart Tourist Destination: The Possible Repositioning of Prato

Knowledge Management for the Development of a Smart Tourist Destination: The Possible Repositioning of Prato

Lucia Varra, Lucia Buzzigoli, Chiara Buzzigoli, Roberta Loro
Copyright: © 2015 |Pages: 34
ISBN13: 9781466664579|ISBN10: 1466664576|EISBN13: 9781466664586
DOI: 10.4018/978-1-4666-6457-9.ch012
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MLA

Varra, Lucia, et al. "Knowledge Management for the Development of a Smart Tourist Destination: The Possible Repositioning of Prato." Knowledge Management for Competitive Advantage During Economic Crisis, edited by Patricia Ordoñez de Pablos, et al., IGI Global, 2015, pp. 208-241. https://doi.org/10.4018/978-1-4666-6457-9.ch012

APA

Varra, L., Buzzigoli, L., Buzzigoli, C., & Loro, R. (2015). Knowledge Management for the Development of a Smart Tourist Destination: The Possible Repositioning of Prato. In P. Ordoñez de Pablos, L. Turró, R. Tennyson, & J. Zhao (Eds.), Knowledge Management for Competitive Advantage During Economic Crisis (pp. 208-241). IGI Global. https://doi.org/10.4018/978-1-4666-6457-9.ch012

Chicago

Varra, Lucia, et al. "Knowledge Management for the Development of a Smart Tourist Destination: The Possible Repositioning of Prato." In Knowledge Management for Competitive Advantage During Economic Crisis, edited by Patricia Ordoñez de Pablos, et al., 208-241. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6457-9.ch012

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Abstract

This chapter presents, through a case analysis, the linking between knowledge management and the development of a smart tourist destination. The case here proposed, concerning the city of Prato, is an experimental project of the Region of Tuscany referring NECSTouR model (www.necstour.eu) for the implementation of a Tourism Observatory for competitiveness and sustainability of the destination. The aim of this chapter is to demonstrate how the Tourism Destination Observatory (TDO) is a knowledge management tool for the further development of tourism in this area, and how this could act as a driving force for the creation of a smart city. The methodology includes an original set of indicators on the sustainability and the competitiveness of tourist destinations, in a perspective of integrated and complementary measurements between tourist destination sustainability and city smartness. This may be a starting point for local government process.

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