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QSE: Service Elicitation with Qualitative Research Procedures

QSE: Service Elicitation with Qualitative Research Procedures

Ville Alkkiomäki, Kari Smolander
Copyright: © 2015 |Pages: 15
ISBN13: 9781466663596|ISBN10: 1466663596|EISBN13: 9781466663602
DOI: 10.4018/978-1-4666-6359-6.ch007
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MLA

Alkkiomäki, Ville, and Kari Smolander. "QSE: Service Elicitation with Qualitative Research Procedures." Handbook of Research on Innovations in Systems and Software Engineering, edited by Vicente García Díaz, et al., IGI Global, 2015, pp. 171-185. https://doi.org/10.4018/978-1-4666-6359-6.ch007

APA

Alkkiomäki, V. & Smolander, K. (2015). QSE: Service Elicitation with Qualitative Research Procedures. In V. Díaz, J. Lovelle, & B. García-Bustelo (Eds.), Handbook of Research on Innovations in Systems and Software Engineering (pp. 171-185). IGI Global. https://doi.org/10.4018/978-1-4666-6359-6.ch007

Chicago

Alkkiomäki, Ville, and Kari Smolander. "QSE: Service Elicitation with Qualitative Research Procedures." In Handbook of Research on Innovations in Systems and Software Engineering, edited by Vicente García Díaz, Juan Manuel Cueva Lovelle, and B. Cristina Pelayo García-Bustelo, 171-185. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6359-6.ch007

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Abstract

The chapter introduces QSE, the Qualitative Service Elicitation method. It applies qualitative research procedures in service elicitation. Service engineering practice lacks lightweight methods to identify service candidates in projects with tight schedules. The QSE provides a systematic method to analyze requirement material in service-oriented systems development with feasible effort by utilizing the procedures of the grounded theory research method to elicit service candidates from business process descriptions and business use case descriptions. The chapter describes the method with examples and a case study.

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