Introduction

Introduction

ISBN13: 9781466672369|ISBN10: 1466672366|EISBN13: 9781466672376
DOI: 10.4018/978-1-4666-7236-9.ch001
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MLA

Björn Münstermann. "Introduction." Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences, IGI Global, 2015, pp.1-28. https://doi.org/10.4018/978-1-4666-7236-9.ch001

APA

B. Münstermann (2015). Introduction. IGI Global. https://doi.org/10.4018/978-1-4666-7236-9.ch001

Chicago

Björn Münstermann. "Introduction." In Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-7236-9.ch001

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Abstract

The goal of this chapter is to give an overview of the work at hand: it introduces Business Process Standardization (BPS), explains the motivation of the research topic, and formulates research questions to be answered. Then, it explains the methodology used, provides a definition of key terms, and gives an overview of the structure of the book. Finally, it summarizes the main findings of the book.

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