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The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS

The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS

Terry Anthony Byrd, Bruce R. Lewis, Douglas E. Turner
Copyright: © 2004 |Volume: 17 |Issue: 2 |Pages: 25
ISSN: 1040-1628|EISSN: 1533-7979|ISSN: 1040-1628|EISBN13: 9781615200207|EISSN: 1533-7979|DOI: 10.4018/irmj.2004040103
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MLA

Byrd, Terry Anthony, et al. "The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS." IRMJ vol.17, no.2 2004: pp.38-62. http://doi.org/10.4018/irmj.2004040103

APA

Byrd, T. A., Lewis, B. R., & Turner, D. E. (2004). The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS. Information Resources Management Journal (IRMJ), 17(2), 38-62. http://doi.org/10.4018/irmj.2004040103

Chicago

Byrd, Terry Anthony, Bruce R. Lewis, and Douglas E. Turner. "The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS," Information Resources Management Journal (IRMJ) 17, no.2: 38-62. http://doi.org/10.4018/irmj.2004040103

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Abstract

The knowledge and skills of information technology (IT) personnel have become of critical importance as the strategic value of IT in modern organizations has become apparent. In addition to technical skills traditionally expected of IT personnel, organizational, functional, and managerial skills have been increasingly cited as mandatory for these employees. This paper used a well-accepted typology of IT personnel knowledge and skills, and investigated its relationship to desirable technological traits in organizations and to technological variables that have been closely aligned to competitive advantage in organizations. This exploratory examination used the statistical technique of canonical correlation analysis to investigate the relationship between IT personnel knowledge and skills and the flexibility of information systems (IS) infrastructure. Additionally, the same technique was used to test the relationship between the knowledge and skills of these personnel and measures of IT contribution to competitive advantage. In both cases, the relationships were significant and positive. Implications of these findings and a call for further research into the strategic value of IT personnel knowledge and skills are discussed.

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