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Soft Systems Model (SSM)

Soft Systems Model (SSM)

Nabhan Harith Al-Harrasi
Copyright: © 2015 |Pages: 25
ISBN13: 9781466681569|ISBN10: 146668156X|EISBN13: 9781466681576
DOI: 10.4018/978-1-4666-8156-9.ch011
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MLA

Al-Harrasi, Nabhan Harith. "Soft Systems Model (SSM)." Information Seeking Behavior and Technology Adoption: Theories and Trends, edited by Mohammed Nasser Al-Suqri and Ali Saif Al-Aufi, IGI Global, 2015, pp. 162-186. https://doi.org/10.4018/978-1-4666-8156-9.ch011

APA

Al-Harrasi, N. H. (2015). Soft Systems Model (SSM). In M. Al-Suqri & A. Al-Aufi (Eds.), Information Seeking Behavior and Technology Adoption: Theories and Trends (pp. 162-186). IGI Global. https://doi.org/10.4018/978-1-4666-8156-9.ch011

Chicago

Al-Harrasi, Nabhan Harith. "Soft Systems Model (SSM)." In Information Seeking Behavior and Technology Adoption: Theories and Trends, edited by Mohammed Nasser Al-Suqri and Ali Saif Al-Aufi, 162-186. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-8156-9.ch011

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Abstract

Soft Systems Model (SSM) is an action-oriented approach developed by Checkland (1981) to tackle complex and ill-defined social phenomena. It facilitates development of a model of inquiry for use in carrying out an investigation to understand, learn, and achieve changes in a social situation. These features provided justification for using SSM to tackle the problematical situation in library and information sciences. It has the capacity to deal with inter-organizational social phenomena and different worldviews. This chapter aims to understand the existing library and information science (LIS) literature that has been used in SSM applications. It focuses on the purposes and validity of using SSM. This chapter then discusses the using of two streams of SSM in LIS: the stream of logic-based enquiry and the stream of cultural enquiry. Moreover, the chapter reports the changes and action resulted by using SSM in the field of library and information management.

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