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Libraries at the Crossroads: Challenges of Serving Library Users in a Social Media Environment – Ethical Considerations

Libraries at the Crossroads: Challenges of Serving Library Users in a Social Media Environment – Ethical Considerations

Akakandelwa Akakandelwa
Copyright: © 2015 |Pages: 16
ISBN13: 9781466674158|ISBN10: 1466674156|EISBN13: 9781466674165
DOI: 10.4018/978-1-4666-7415-8.ch017
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MLA

Akakandelwa, Akakandelwa. "Libraries at the Crossroads: Challenges of Serving Library Users in a Social Media Environment – Ethical Considerations." Social Media Strategies for Dynamic Library Service Development, edited by Adeyinka Tella, IGI Global, 2015, pp. 315-330. https://doi.org/10.4018/978-1-4666-7415-8.ch017

APA

Akakandelwa, A. (2015). Libraries at the Crossroads: Challenges of Serving Library Users in a Social Media Environment – Ethical Considerations. In A. Tella (Ed.), Social Media Strategies for Dynamic Library Service Development (pp. 315-330). IGI Global. https://doi.org/10.4018/978-1-4666-7415-8.ch017

Chicago

Akakandelwa, Akakandelwa. "Libraries at the Crossroads: Challenges of Serving Library Users in a Social Media Environment – Ethical Considerations." In Social Media Strategies for Dynamic Library Service Development, edited by Adeyinka Tella, 315-330. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-7415-8.ch017

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Abstract

This chapter discusses the various ethical challenges librarians face as they provide library services through the use of social networking technologies. Specifically, the chapter identifies the major ethical issues being encountered by librarians in the use of social media, the implications to professional practice, and the mitigation strategies that can be used to address these issues. The first section is a brief introduction to social networking tools and their uses in the provision of library services. It also discusses the benefits of adoption of social media in libraries. The second section discusses the major ethical challenges being faced by libraries as they integrate social media in their outreach programmes. The third section discusses implications of use of social media in the provision of library services and attempts to recommend measures and practices librarians should undertake to ensure ethical use of social media in their operations. The fourth section is a conclusion to the chapter.

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