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Participation in Social Networks as Feral Information Systems

Participation in Social Networks as Feral Information Systems

Enrico Franchi, Agostino Poggi, Michele Tomaiuolo
Copyright: © 2016 |Pages: 16
ISBN13: 9781466686144|ISBN10: 1466686146|EISBN13: 9781466686151
DOI: 10.4018/978-1-4666-8614-4.ch089
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MLA

Franchi, Enrico, et al. "Participation in Social Networks as Feral Information Systems." Social Media and Networking: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 1947-1962. https://doi.org/10.4018/978-1-4666-8614-4.ch089

APA

Franchi, E., Poggi, A., & Tomaiuolo, M. (2016). Participation in Social Networks as Feral Information Systems. In I. Management Association (Ed.), Social Media and Networking: Concepts, Methodologies, Tools, and Applications (pp. 1947-1962). IGI Global. https://doi.org/10.4018/978-1-4666-8614-4.ch089

Chicago

Franchi, Enrico, Agostino Poggi, and Michele Tomaiuolo. "Participation in Social Networks as Feral Information Systems." In Social Media and Networking: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1947-1962. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-8614-4.ch089

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Abstract

Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place, both professionally and with recreational goals. In fact, several traditional information systems have been modified in order to include social aspects. However, in the vast majority of cases, social networking platforms are used without corporate blessing, maintaining their status as feral systems. This chapter provides some background notions about theories of participation in social networks. In particular, it reviews the notion of social capital, which may be important both for the individuals that are able to accumulate large amounts and for organizations. Subsequently, it shows the role of social capital in the participation in online social networking activities, in the various cases of virtual organizations, virtual teams, and online networks of practice. Finally, it describes the present situation and some possible prospects where social elements are being increasingly introduced into more traditional business systems, such as CRMs and ERPs, with great promises and mixed initial results.

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