Knowledge Requirements for Information Systems Outsourcing

Knowledge Requirements for Information Systems Outsourcing

Hanlie Smuts, Alta van der Merwe, Marianne Loock, Paula Kotzé
ISBN13: 9781466685246|ISBN10: 1466685247|EISBN13: 9781466685253
DOI: 10.4018/978-1-4666-8524-6.ch004
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MLA

Smuts, Hanlie, et al. "Knowledge Requirements for Information Systems Outsourcing." Strategic Information Technology Governance and Organizational Politics in Modern Business, edited by Tiko Iyamu, IGI Global, 2015, pp. 79-105. https://doi.org/10.4018/978-1-4666-8524-6.ch004

APA

Smuts, H., van der Merwe, A., Loock, M., & Kotzé, P. (2015). Knowledge Requirements for Information Systems Outsourcing. In T. Iyamu (Ed.), Strategic Information Technology Governance and Organizational Politics in Modern Business (pp. 79-105). IGI Global. https://doi.org/10.4018/978-1-4666-8524-6.ch004

Chicago

Smuts, Hanlie, et al. "Knowledge Requirements for Information Systems Outsourcing." In Strategic Information Technology Governance and Organizational Politics in Modern Business, edited by Tiko Iyamu, 79-105. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-8524-6.ch004

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Abstract

Information systems (IS) outsourcing is a complex, multi-layered and a multifaceted concept. An organisation may gain access to knowledge it does not own in-house or be able to obtain it at a lower price by entering into an outsourcing relationship. At the same time, the organisation may risk losing key skills and capabilities unless the outsourcing arrangement is managed strategically and knowledge transferred properly. Knowledge management is valuable in preventing a loss of knowledge when an organisation outsources its information system activities. This chapter analyses and describes the knowledge requirements relevant in an IS outsourcing arrangement.

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