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Quality Assurance View of a Management Information System

Quality Assurance View of a Management Information System

Juha Kettunen, Ismo Kantola
Copyright: © 2009 |Pages: 7
ISBN13: 9781599048451|ISBN10: 1599048450|EISBN13: 9781599048468
DOI: 10.4018/978-1-59904-845-1.ch091
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MLA

Kettunen, Juha, and Ismo Kantola. "Quality Assurance View of a Management Information System." Encyclopedia of Information Communication Technology, edited by Antonio Cartelli and Marco Palma, IGI Global, 2009, pp. 691-697. https://doi.org/10.4018/978-1-59904-845-1.ch091

APA

Kettunen, J. & Kantola, I. (2009). Quality Assurance View of a Management Information System. In A. Cartelli & M. Palma (Eds.), Encyclopedia of Information Communication Technology (pp. 691-697). IGI Global. https://doi.org/10.4018/978-1-59904-845-1.ch091

Chicago

Kettunen, Juha, and Ismo Kantola. "Quality Assurance View of a Management Information System." In Encyclopedia of Information Communication Technology, edited by Antonio Cartelli and Marco Palma, 691-697. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-59904-845-1.ch091

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Abstract

The purpose of this chapter is to describe the management information system (MIS) which integrates strategic management and quality assurance. Institutional quality audits have shown that quality assurance is quite often separate from the general management system of HEIs. By contrast, a well-functioning quality assurance system produces evaluative information about results and processes and then management uses this information to develop processes. Management at each institutional level determines the corrective action. While providing support for strategic management, themanagement information system can also contribute to continuous improvement, which is the core of quality assurance.

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