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Designing E-Government Platforms using Systems Thinking Perspectives and Performance Measurement Frameworks

Designing E-Government Platforms using Systems Thinking Perspectives and Performance Measurement Frameworks

Samuel C. Avemaria Utulu, Kosheek Sewchurran
Copyright: © 2016 |Pages: 21
ISBN13: 9781466694613|ISBN10: 1466694610|EISBN13: 9781466694620
DOI: 10.4018/978-1-4666-9461-3.ch013
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MLA

Utulu, Samuel C. Avemaria, and Kosheek Sewchurran. "Designing E-Government Platforms using Systems Thinking Perspectives and Performance Measurement Frameworks." Politics and Social Activism: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 268-288. https://doi.org/10.4018/978-1-4666-9461-3.ch013

APA

Utulu, S. C. & Sewchurran, K. (2016). Designing E-Government Platforms using Systems Thinking Perspectives and Performance Measurement Frameworks. In I. Management Association (Ed.), Politics and Social Activism: Concepts, Methodologies, Tools, and Applications (pp. 268-288). IGI Global. https://doi.org/10.4018/978-1-4666-9461-3.ch013

Chicago

Utulu, Samuel C. Avemaria, and Kosheek Sewchurran. "Designing E-Government Platforms using Systems Thinking Perspectives and Performance Measurement Frameworks." In Politics and Social Activism: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 268-288. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9461-3.ch013

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Abstract

This chapter intends to present information systems philosophies on design of affluent e-Government platform design. The chapter looks at e-Government platform design in two ways. First, it looks at it as a prevailing concept and philosophy that emanate through the combination of literature in the academic disciplines of government and governance, ICT and information society, and e-Business. Hence, the chapter argues that these fields of study provided the theoretical basis influencing e-Government platform design. Second, the chapter proposes that if the philosophies embedded in the literature dealing with systems thinking and performance measurement are included as part of the theories for e-Government conceptualization, this may culminate into developing a new philosophy. This philosophy may be based on asking relevant and appropriate socio-cultural questions that may facilitate the design of better e-Government platforms. The chapter proposes a model for incorporating the said philosophical standpoints into actual e-Government design. The anticipation is that such a platform may culminate into e-Government platforms that may meet social requirements necessary for requisite e-Government platforms.

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