Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice

Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice

Roberta Salgado Gonçalves da Silva, Edson Walmir Cazarini
ISBN13: 9781466695566|ISBN10: 1466695560|EISBN13: 9781466695573
DOI: 10.4018/978-1-4666-9556-6.ch015
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MLA

Gonçalves da Silva, Roberta Salgado, and Edson Walmir Cazarini. "Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice." Cultural, Behavioral, and Social Considerations in Electronic Collaboration, edited by Ayse Kok and Hyunkyung Lee, IGI Global, 2016, pp. 293-308. https://doi.org/10.4018/978-1-4666-9556-6.ch015

APA

Gonçalves da Silva, R. S. & Cazarini, E. W. (2016). Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice. In A. Kok & H. Lee (Eds.), Cultural, Behavioral, and Social Considerations in Electronic Collaboration (pp. 293-308). IGI Global. https://doi.org/10.4018/978-1-4666-9556-6.ch015

Chicago

Gonçalves da Silva, Roberta Salgado, and Edson Walmir Cazarini. "Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice." In Cultural, Behavioral, and Social Considerations in Electronic Collaboration, edited by Ayse Kok and Hyunkyung Lee, 293-308. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9556-6.ch015

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Abstract

This study proposes to achieve an innovative environment via Communities of Practice (CoP) in companies that doesn´t know Knowledge Management (KM). The contribution of the paper is to elucidate the relevance of KM presenting a research and the literature of KM, CoP, Organizational Culture and Information and Communication Technology. A survey was performed at ten companies in the interior of São Paulo state, Brazil. Any company that doesn´t know KM and needs to be innovative may use the original twenty-two guidelines.

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