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Using Data Wisely to Improve International Student Satisfaction: Insights Gained from International Student Barometer

Using Data Wisely to Improve International Student Satisfaction: Insights Gained from International Student Barometer

Xi Yu, Elizabeth Isensee, Barbara Kappler
Copyright: © 2016 |Pages: 21
ISBN13: 9781466697492|ISBN10: 1466697490|EISBN13: 9781466697508
DOI: 10.4018/978-1-4666-9749-2.ch012
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MLA

Yu, Xi, et al. "Using Data Wisely to Improve International Student Satisfaction: Insights Gained from International Student Barometer." Exploring the Social and Academic Experiences of International Students in Higher Education Institutions, edited by Krishna Bista and Charlotte Foster, IGI Global, 2016, pp. 212-232. https://doi.org/10.4018/978-1-4666-9749-2.ch012

APA

Yu, X., Isensee, E., & Kappler, B. (2016). Using Data Wisely to Improve International Student Satisfaction: Insights Gained from International Student Barometer. In K. Bista & C. Foster (Eds.), Exploring the Social and Academic Experiences of International Students in Higher Education Institutions (pp. 212-232). IGI Global. https://doi.org/10.4018/978-1-4666-9749-2.ch012

Chicago

Yu, Xi, Elizabeth Isensee, and Barbara Kappler. "Using Data Wisely to Improve International Student Satisfaction: Insights Gained from International Student Barometer." In Exploring the Social and Academic Experiences of International Students in Higher Education Institutions, edited by Krishna Bista and Charlotte Foster, 212-232. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9749-2.ch012

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Abstract

With increasing interests in international student satisfaction and experience, international educators in pursuit of substantial campus changes should not overlook small pieces of data that can help carve substantial pathways to creating campus change. The purpose of this chapter is to showcase what data revealed about international student experiences and how the data were used to drive campus change within an institution. The authors highlight International Student Barometer (ISB) data collected from international undergraduate students at University of Minnesota-Twin Cities in 2013 regarding student satisfaction and their overall experience. Then, the authors discuss how multiple available sources of data are sought to compliment ISB data, and how ISB data have been used collaboratively to inform institutional practice and drive campus internationalization for all students.

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