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Patient and Family Engagement in THE Conversation: Pathways from Communication to Care Outcomes

Patient and Family Engagement in THE Conversation: Pathways from Communication to Care Outcomes

Jennifer Freytag, Richard L. Street Jr.
Copyright: © 2017 |Pages: 21
ISBN13: 9781522506638|ISBN10: 1522506632|EISBN13: 9781522506645
DOI: 10.4018/978-1-5225-0663-8.ch004
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MLA

Freytag, Jennifer, and Richard L. Street Jr. "Patient and Family Engagement in THE Conversation: Pathways from Communication to Care Outcomes." Transformative Healthcare Practice through Patient Engagement, edited by Guendalina Graffigna, IGI Global, 2017, pp. 93-113. https://doi.org/10.4018/978-1-5225-0663-8.ch004

APA

Freytag, J. & Street Jr., R. L. (2017). Patient and Family Engagement in THE Conversation: Pathways from Communication to Care Outcomes. In G. Graffigna (Ed.), Transformative Healthcare Practice through Patient Engagement (pp. 93-113). IGI Global. https://doi.org/10.4018/978-1-5225-0663-8.ch004

Chicago

Freytag, Jennifer, and Richard L. Street Jr. "Patient and Family Engagement in THE Conversation: Pathways from Communication to Care Outcomes." In Transformative Healthcare Practice through Patient Engagement, edited by Guendalina Graffigna, 93-113. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-0663-8.ch004

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Abstract

This chapter uses a patient-centered communication framework to examine observational studies of patient and family engagement in communication about end-of-life care. It analyzes how the literature has connected communication with health outcomes in end-of-life care. Within this analysis, it brings together three main ideas. First, family plays an important and overlooked role in communication about end-of-life care. Second, the literature describes communication that serves multiple functions, and it describes the special challenges presented by end-of-life care communication. Finally, it links these communicative functions with health outcomes and outlines directions for future research.

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